Navigation Hub Call Handler

4 months ago


Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

**6 Months Fixed Term Contract**

An exciting opportunity has arisen for Band 2 Call Handler's

Working within the Swindon ICA Coordination Centre within The Great Western Hospital, the Call Handler will work very closely with the Navigation Hub and the Clinical Assessors.

You will provide a professional and efficient front-line service to Health Care professionals and colleagues wishing to access Health Services in Great Western Hospital and the Community.

Taking phone calls for the Swindon ICA Coordination Centre and directing calls to the most appropriate service using the appropriate software and following the pathways and protocols to ensure patients are referred/seen as soon as possible by the right team or professional.



  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    6 Months Fixed Term Contract An exciting opportunity has arisen for Band 2 Call Handler’s Working within the Swindon ICA Coordination Centre within The Great Western Hospital, the Call Handler will work very closely with the Navigation Hub and the Clinical Assessors. You will provide a professional and efficient front-line service to Health Care...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Do you want to join an exciting service focused on directly improving patients care in Swindon? The Navigation Hub has been established to do just that. We are looking for someone who is passionate on supporting the development of this service alongside the team of Clinical Assessors and can bring their enthusiasm and skills with to support our patient’s...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Liaising with surgeries, wards and other medical professionals to request or clarify information to ensure patients are referred correctly, and that we have everything needed to get them seen by the relevant service. To effectively check things such as referrals, care plans and visits on the system. Being able to express empathy and handling difficult,...


  • Swindon, United Kingdom Beefy's Skips Ltd Full time

    We are looking to hire a part time call handler /office administrator for our busy office in Blunsdon. The position will mainly be answering the phone, booking skips in and out and liaising with drivers and customers along with general office duties. Attention to detail, good computer skills, confident telephone manner and good handwriting is a must. We are...


  • Swindon, United Kingdom Beefy's Skips Ltd Full time

    We are looking to hire a part time call handler /office administrator for our busy office in Blunsdon. The position will mainly be answering the phone, booking skips in and out and liaising with drivers and customers along with general office duties. Attention to detail, good computer skills, confident telephone manner and good handwriting is a must. We are...


  • Swindon, United Kingdom Beefy's Skips Ltd Full time

    We are looking to hire a part time call handler /office administrator for our busy office in Blunsdon. The position will mainly be answering the phone, booking skips in and out and liaising with drivers and customers along with general office duties. Attention to detail, good computer skills, confident telephone manner and good handwriting is a must. We are...


  • Swindon, United Kingdom Beefy's Skips Ltd Full time

    We are looking to hire a part time experienced call handler /office administrator for our busy office in Blunsdon. The position will mainly be answering the phone, booking skips in and out and liaising with drivers and customers along with general office duties. Attention to detail, good computer skills, confident telephone manner and good handwriting is a...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    Responsibility for Patients Provides non-clinical advice, information or guidance to patients, their relatives or carer Locates, obtains and tracks medical records for both elective and emergency admissions Please find attached a full job description and person specification


  • Swindon, United Kingdom Cavendish Maine Recruitment Full time

    A highly regarded national broker are currently looking to add a Commercial Account Handler to their established team. They seek a driven and motivated professional with previous commercial insurance experience to support the needs of a diverse and interesting group of public sector / government clients. The Account Handler will provide support to the...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    **Hours**: 22.5 per week (various shifts Sunday - Saturday - 08.00 - 22.00) - Handling telephone calls from patients, patient’s relatives, GP’s, carers, hospitals, residential and nursing homes, Prospect Hospice, Swindon Borough Council and other health care professionals and ensuring that all information is documented accurately using SystmOne -...


  • Swindon, United Kingdom iWork Recruitment Limited Full time

    Contract to start on 01-04-24 until 27-09-24 with a possible extension. **Job Purpose** Assist with the provision of a 24-hour comprehensive emergency call system for the elderly, special needs and chronically sick clients. Respond to calls for assistance and co-ordinating an emergency response, ideally within a 45 minute deadline. **Key...


  • Swindon, Swindon, United Kingdom Thames Water Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our First Contact Resolution team at Thames Water. As a Customer Service Advisor, you will be at the forefront of delivering exceptional customer service, handling inbound calls and providing tailored solutions to our customers.Key ResponsibilitiesProvide proactive and...


  • Swindon, Swindon, United Kingdom Thames Water Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our First Contact Resolution team at Thames Water. As a Customer Service Advisor, you will be at the forefront of delivering exceptional customer service, handling inbound calls and providing tailored solutions to our customers.Key ResponsibilitiesProvide proactive and...


  • Swindon, Swindon, United Kingdom Capita Full time

    Complaint Handler - Life & PensionsCapita is seeking a skilled Complaint Handler to join our team in Swindon. As a key member of our Financial Services team, you will be responsible for investigating and resolving customer complaints related to Life and Pensions products.Key Responsibilities:Investigate customer complaints and provide fair outcomes in line...


  • Swindon, Swindon, United Kingdom Capita Full time

    Complaint Handler - Life & PensionsCapita is seeking a skilled Complaint Handler to join our team in Swindon. As a key member of our Financial Services team, you will be responsible for investigating and resolving customer complaints related to Life and Pensions products.Key Responsibilities:Investigate customer complaints and provide fair outcomes in line...


  • Swindon, United Kingdom SER Limited Full time

    Position: Electrical Maintenance Engineer Location: Swindon Salary: From £37,000 to £39,000 Duration: Permanent We are looking for an experienced Electrical Maintenance Engineer for a large static site based in Swindon. This Engineer will be working across a very large site with multiple buildings that include offices, warehouse, manufacturing areas...


  • Swindon, United Kingdom Brook Street Full time

    Have you had experience in face to face, or telephone sales? I'd love to speak to you! Salary of £28,100 AND additional commission! Joining a growing financial services organisation, you will need previous sales/telemarketing experience and you will be a self-motivated, confident communicator. You will not be afraid to close a cold sales call,...

  • Telesales Agent

    3 months ago


    Swindon, United Kingdom Brook Street Full time

    Have you had experience in face to face, or telephone sales? I'd love to speak to you! **Salary of £28,100 AND additional commission!** Joining a growing financial services organisation, you will need previous sales/telemarketing experience and you will be a self-motivated, confident communicator. You will not be afraid to close a cold sales call, whilst...


  • Swindon, United Kingdom Aggreko Full time

    We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.We’re looking for a Multi -Skilled Maintenance Engineer - (Depot Based) in the South.Why Aggreko?A...


  • Swindon, United Kingdom Brook Street Full time

    Have you had experience in face to face, or telephone sales? I'd love to speak to you! Salary of £28,100 AND additional commission! Joining a growing financial services organisation, you will need previous sales/telemarketing experience and you will be a self-motivated, confident communicator. You will not be afraid to close a cold sales call, whilst...