Dental Receptionist

**About us**

POLEGATE DENTAL PRACTICE is a small business in Polegate. We are agile, professional and our goal is to Patient/Staff Care.

Our work environment includes:

- Modern office setting
- Food provided
- Growth opportunities
- On-the-job training
- Company perks
- Regular social events
- Lively atmosphere
- Safe work environment

Job Overview:
We are seeking a highly organized Dental Nurse/ Receptionist to join our team. As a Dental Nurse/Receptionist, you will be responsible for assisting the dentist/therapist in all treatments, we also have Oral surgeon and implantologist within the practice we are also a accredeted MISMILES, as a receptionist you will be responsible for providing excellent customer service and administrative support in a dental office setting. This is a vital role as you will be the first point of contact for patients and visitors.

**Responsibilities**:

- Assist all dentist/ therepists
- decontamination
- Greet and welcome patients and visitors in a friendly and professional manner
- Schedule appointments and manage the dental office's appointment calendar
- Answer phone calls, respond to inquiries, and provide information to patients
- Collect patient information, update records, and maintain accurate patient files
- Assist with managing patient flow and ensuring efficient operations in the dental office
- Handle patient payments, process invoices, and maintain financial records
- Coordinate with dental staff to ensure smooth patient care and office operations
- Perform general administrative tasks such as filing, faxing, and data entry

**Requirements**:

- Previous experience as a Dental Nurse/Receptionist is preferred
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Proficient in using computer software programs such as SOE
- Knowledge of dental terminology, procedures, is a plus
- Ability to maintain confidentiality of patient information
- Friendly and professional demeanor with exceptional customer service skills

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £12.00-£13.00 per hour

Expected hours: 8 - 40 per week

**Benefits**:

- Company events
- Company pension
- Free parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Dental Nurse/Receptionist: 1 year (required)

Work Location: In person