Hire Desk Controller

2 weeks ago

Erith, United Kingdom One Stop Hire Ltd Full time

One Stop Hire Ltd is the fastest growing hire & service provider of Power Tools, Access Systems, Small Plant & Training in the UK. With over 20 locations across the North East, North West, Yorkshire, Midlands & London our motto is, One Stop Hire, where the answer is always "YES".

Delivering excellent service to our customers and exceeding their expectations is our mission, and we live and breathe our core values of People Matter, Safety First and Environmental Awareness every day.

**Job Vacancy**:Hire Desk Controller

**Depot location**: Erith

**Roles and Responsibilities will include**:

- Taking orders and quotations and following them through to completion.
- Developing and maintaining knowledge of the depot’s equipment for Hire, including knowledge of accessories and consumables.
- Arranging delivery and collection of orders in accordance with the customer’s requirements utilising the Company tracker
- Ensuring IT/ paperwork relating to on-hires, off-hires, sales and stock transfers are completed efficiently and in a timely manner.
- Arranging delivery and collection of orders in accordance with the customer’s requirements. Utilising the Company tracker system to ensure customer expectations are surpassed and fuel economy is maximized.
- Meeting our customers demand by establishing and maintaining the correct stock levels to keep optimum equipment utilisation.
- Developing and growing new and existing customer relationships to benefit the company as well as building strong relationships with our colleagues and customers to deliver the highest standards of service possible
- Liaising with other depots, employees, customers, workshops and the sales teams.

**Experience and Skills required**:

- Customer focused, confident and energetic personality passionate about our Business
- Good organisation skills
- Excellent face to face and telephone communication skills
- Ability to work closely with colleagues at all levels as part of a complete team
- Computer literate

**Company Benefits**
- Competitive Salary
- Bi-annual profit share bonus scheme
- Pension Scheme and life assurance benefit
- Healthshield
- 25 days annual leave
- Birthday leave
- Buy Extra Holiday Scheme
- Wagestream
- Cycle to Work scheme
- Uniform provided

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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