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Patient Environment Auditor Team Leader

4 weeks ago


Hampstead, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:

- The post holder is responsible for preparing and ensuring a range of planned and un-planned quality audits takes place for the entire range of multi-disciplinary services within their area. Primarily through the use of electronic data collection systems.
- Ensuring the completion of issues identified with various professional group
- To ensure that all National Standards for cleaning are fully met and the Trust consistently achieves a high score for each inspection.
- To ensure all meal services are audited to meet the Care Quality Commission outcomes that are reported quarterly.

**Working for our organisation**:
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Click here to view our video Welcome to the Royal Free

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Education & professional Qualifications**:
**Essential criteria**:

- English Language to GCSE standard or equivalent
- NVQ level 3
- Good written and verbal skills, able to liaise with the public and staff at all levels
- Literate and Numerate

**Experience**:
**Essential criteria**:

- Previous NHS experience in audting NSC standards
- IT literate (highly competent user of various MS Office functions including Excel)

**Desirable criteria**:

- Minimum 2 years customer care experience

**Skills and aptitudes**:
**Essential criteria**:

- Ability to seek and share information and ideas in a discreet, respectful, confident and compelling manner
- Ability to plan & organise new compliance activities
- Excellent verbal communication planning, organising and communication skills

**Personal Qualities & attributes**:
**Essential criteria**:

- Ready and able to exercise initiative and multi-task, you will be able to work independently whilst being a good team player
- Ability to organise effectively and prioritise own workload
- Proven expertise to lead, plan, manage, interact with colleagues
- Be able to organise workload and manage outcomes to meet planned objectives

**Others**:
**Essential criteria**:

- Knowledge and confidence to challenge whilst avoiding conflict


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