Admin Coordinator

An exciting opportunity has arisen for a Band 3 Administrator to work within the BCUHB Long Covid Service.

This role will involve communication with patients and carers, the wider MDT and other specialist services to allow the team to case manage and deliver a well coordinated pathway of care to those with Long Covid and other chronic health conditions.

We have full time hours available but part time hours will also be considered.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The main duties of this role include processing referrals into the service in a timely manner, being first point of contact to patients, typing of clinical correspondence and providing the team with general administrative support.

The role involves being an integral member of the Long Covid administrative team, working under direction from the Lead Coordinator coordinating and administering the Long Covid pathway and processing patient correspondence.

The post holder will liaise closely with patients, clinicians and other health professionals to provide an efficient administrative service, and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Applicants must also have a good standard of education, be flexible and adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.