Ableworld Stoke-on-trent

**Position**: Full Time, Permanent

**Hours**: 9:00 am to 5:00pm, 5 days over 6 on a rota basis

**Salary**: £23,000 - £23,250 pa plus generous company bonus

**Area**: Stoke-On-Trent and surrounding areas

An exciting position has arisen for an Engineer who is interested in learning about mobility products and equipment. You will be based at the engineering workshop in our Warehouse in Stoke-On-Trent, where you will complete high quality control checks on a range of equipment (mobility scooters, wheelchairs, powerchairs etc). You will also have the opportunity to repair and service items in our customer’s homes, where you will get to interact with our customers directly, taking great satisfaction in your role by helping our customers gain independence again.

**What will your responsibilities be?**
- Checking, repairing and servicing products in the workshop and onsite
- Completing electronic checklists of work carried out
- Liaising with Head Office and customers about repairs, servicing etc
- Reflecting work carried out on our user friendly till system
- Maintaining all tools, spares and equipment within a safe working condition
- Keeping the work area in a clean and tidy condition
- Supporting the store on deliveries and collections when required

**What do we require from you?**
- Confidence to discuss products with customers over the phone and in person (full training given)
- Flexibility to support the team and your store in peak trade periods.
- Pride in store standards to maintain the retail shop floor and stockrooms to a high standard.
- Ability to build a rapport with our regular customers and local business customers.
- Good organisational skills
- A patient and caring nature
- Professionalism and an outgoing personality

**We will Offer You**:
We believe that by providing our employees with a comprehensive package that includes competitive compensation and performance-driven bonuses, we can create a workplace culture that fosters growth, innovation, and excellence. We are committed to investing in our employees and providing them with the support they need to succeed in their roles.

**Employee Benefits**

As an employee of our company, you are entitled to a range of benefits that we believe will make your experience working with us more enjoyable and rewarding. Here are some of the benefits that we offer:
- **Paid Holidays**:
We offer 5.6 weeks of paid holiday per year, which includes bank and public holiday allowance. This entitlement increases with your length of service.

**Birthday Off**:
Once you have completed two years of service, you are entitled to take your birthday off as an extra day of paid leave.

**Company Pension Scheme**:
We offer a contributable company pension scheme to all our employees, helping you to save for your future.

**Store Discount**:
As an employee, you and your immediate family members are entitled to a 20% discount on all items in our stores after your successful probation period.

**Confidential Counselling and Advice Line**:
We understand that life can be difficult at times, so we offer a 24/7 confidential counselling and advice line that you can access any time you need support.

**Cycle to Work Scheme**:
We encourage our employees to be environmentally conscious and offer a cycle to work scheme, allowing you to purchase a bike at a discounted rate and pay for it through your salary.

We hope that these benefits demonstrate our commitment to our employees and make your experience working with us a positive one.

**To Apply**:
**A full driving licence and access to a car on a daily basis is **essential** for this role.**

A DBS disclosure will be required for this position (for which Ableworld will meet the cost).

Thank you for your interest shown in Ableworld UK, we wish you the best of luck.

**Next Steps?**

**We Can Offer You**:
Generous Bonus Scheme

We like to reward our employees at Ableworld for helping us grow the business with a generous bonus scheme.

Employee Discount

We offer a generous discount scheme to all Ableworld employees.

28 Days Holiday inc Bank Holidays

You will receive 28 days paid holiday per year, Including bank holidays - Which increases with length of service.

Training & Development

We believe it is Important to train and develop our employees to allow them to widen their knowledge and skills within the Industry.

Workplace Pension

At Ableworld, we will contribute towards your pension to help you save towards retirement.

Health & Wellness program

We understand the Importance of Mental Health within the workplace and at home. You will have access to Ablefutures where you will receive help and advice from an experienced team.