Motor Claims Handler

Commercial Motor Claims Handler
Middlesex - Hybrid after probation
Excellent Salary and benefits DOE
The Opportunity
Taking notification from clients, setting up new claims and determining the right course of action from start to finish
Co-ordinate and provide support to clients on ULR processes
Provide Risk Management advice including spotting claim trends and remedial action needed
Negotiating with Insurers
Managing client expectations and assisting them to agree a settlement
Act as a direct referral and training support point for less experienced staff
What’s needed for me to be considered?
Background in Motor claims handling including experience within a motor call centre role.
Accidental damage/ theft losses
Third Party Recoveries
Claims data analysis and provision of client reports
Excellent communication skills and able to communicate confidently to create a good rapport with clients
An ability to provide a positive client experience at all times to demonstrate passion and energy to make a difference to team and company goals
Proactive approach, use own initiative as well as working under pressure as part of a team
High levels of accuracy and attention to detail
Experience of using Acturis advantageous but not essential
Confident user of MS Excel (Intermediate Level minimum)
CII qualified preferred or studying/desire to study towards the qualification
What next?
Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.
Job Synonyms: Motor Claims, Motor Insurance, Claims Handling
LI-ME1
LI-Hybrid