Area Barista Trainer

7 months ago

Birmingham, United Kingdom Coffee Service Group Full time

**About us**:
Were born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and were still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We count some of the industrys leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on

**Position**:
**Area Barista Trainer (Account Development)**

**Location**:
**Job Type**:
**Full time, permanent**

**Days**:
**Monday to Friday**

**Salary**:
**£25k per annum + company vehicle**

**Benefits**:
**28 days annual leave increasing with length of service, plus 4 public holidays, company car,**
**medical cash back scheme**
**, life**
**insurance,**
**private pension, staff discounts and more**

**Purpose of Role**:
This role supports our customers by ensuring high quality training is delivered in line with company target and strategy and delivers sales targets within the Customer Training department. You will deliver training whilst promoting Matthew Algie products and services.

This is a hybrid training and sales role in which the roleholder will recognise opportunities and assist customers in a consultative manner.The role holder will aim to understand the customers needs and recommendproducts and services that maximize value. By managing their own workload, therole holder will assist in sales strategies in order to achieve sales targets.

**As part of this team you would be required to**:

- Carry out site visits to agreed contracted frequencies for agreed sites
- To undertake coffee and equipment quality checks, in the form of audits and mystery shops
- Identify customer training needs on the perfect serve, coffee knowledge, brand standards and coffee equipment maintenance
- Deliver training sessions as scheduled on an agreed frequency to ensure that coffee can be aligned with agreed contracts
- During regular site visits, selling opportunities should be maximised, whether additional products, including from Espresso Warehouse range, equipment placements etc. or service contracts, to secure growth within your area.
- Monitor sales growth through top line sales and coffee (per kilo)

***

**Experience**:
**Essential**
- **Must hold a valid UK drivers license**:

- Deliver training sessions to customers
- Responsible for meeting established sales focused KPIs
- Identify opportunities for sales close sale
- Field experience travelling to deliver training sessions
- Selling including practical demonstrations

**Desirable**:

- Coffee shop or related coffee service / food service background
- Experience gained in a retail / FMCG setting

**Skills / Knowledge**:
**Essential**:

- Consultative selling approach
- High standards of personal and administration and time management
- IT Literate
- Effective communicator at all levels
- Good interpersonal Skills
- Excellent presentation skills, that focus on the production of all espresso equipment
- Technical Aptitude
- Able to train customers on manual espresso equipment
- Able to train customers on coffee equipment in the areas of daily use, beverage production and cleaning and maintenance
- Ability to design and construct bespoke training needs analysis and presentations
- Ability to maximise on sales opportunities

**Desirable**:

- The above skills and knowledge within the Matthew Algie setting

**Application**
If this sounds like you, then you could be the right fit for us Please click APPLY, upload your CV and well be in touch as soon as we can.

**Equal Opportunities**:
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Your experience may include: Barista, Barista Trainer, Coffee Excellence, Account Trainer, Training, Coffee Trainer, Coffee training, senior barista, coffee team leader, cafe team leader, barista manager

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