Golf Shop Assistant

4 days ago

Port Glasgow, United Kingdom Gleddoch Resorts Full time

**GLEDDOCH**, one of the most prestigious hotel, golf and spa resorts located in Renfrewshire is recruiting a Golf Sales & Shop Assistant to join our existing fabulous team. The role will be for 30 hrs per week on a full-time basis. Gleddoch is a 70-bedroom hotel, golf course, luxurious spa with food and beverage outlets.

Your role as Golf Sales & Shop Assistant will work within the Golf Department, you will be based in the Golf Shop and will work closely with the Head Professional covering shop hours dealing with customers as well as promoting sales initiatives, liaising with new corporate customers, and expanding the corporate portfolio of the golf department, plus any other Golf related business in the absence of Golf Head Professional. You will also be required to assist in the organisation and cleanliness of the shop and ensuring our customers and members receive the highest-level of service. As well as ensure the smooth running of the Driving Range

**KEY RESPONSIBILITES**
- Assist in and contribute to all sales strategy initiatives.
- Develop a Corporate strategy to link golf more closely with local and national business, this will include face to face meetings as well-off site visits if required.
- Must work within set departmental budget, no unauthorised overspend.
- Assist in the management of social media platforms (Facebook, Twitter, Instagram and Google+) and social strategy.
- Assist in dealing with our customers, sorting out general enquiries, booking tee times and dealing with any golf related questions.
- Maintaining the shop area, making sure it is clean, tidy and presentable for our customers.
- Carry out driving range duties where you will be required to drive the ball collector, collecting golf balls from the driving range, and washing them prior to placing in the ball machine.
- Assisting with other departments when required by the Hotel.
- Upselling Golf Shop stock and other Hotel business platforms.
- Phoning potential customer leads to attract further business to the club.
- Carry out monthly stock checks.
- Produce weekly business reports in the absence of the Head Professional.

**SKILLS REQUIRED**:

- Ability to work with minimum supervision and be self-motivated.
- Ability to look after all the details without losing sense of the full picture.
- A highly organised team player with a proactive and results driven attitude.
- An understanding and previous experience of supporting our members and visitors alike.

**WHAT WE OFFER YOU**
- A great place to work
- Discounted food, beverage and accommodation rates
- Discounted Spa treatments
- Discounted access to the leisure facilities
- Access to the 18-hole championship golf course

**Job Type**: Part-time

Pay: £11.60 per hour

Expected hours: 30 per week

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Weekend availability

Application question(s):

- How many years of Golf Experience do you have?

**Experience**:

- customer service: 1 year (preferred)
- Retail sales: 1 year (preferred)

Work Location: In person

Reference ID: June 2024

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