Trainee Service Advisor

4 weeks ago

Kirkcaldy, United Kingdom KIRKCALDY FORD CENTRE Full time

**KIRKCALDY FORD CENTRE**

**TRAINEE SERVICE ADVISOR**

Your Ford Centre are a family-owned Group of Ford Dealerships located in Fife, the Lothians and the Scottish borders. We are looking for an enthusiastic and motivated Trainee Service Advisor to join us at Kirkcaldy Ford Centre.

Our Trainee Service Advisors are responsible for delivering and maintaining a fantastic experience for all our aftersales customers.

The ability to work under pressure and meet deadlines is essential, whilst adhering to Manufacture programs and standards.

Previous Ford experience would be an advantage but not essential.

Maintaining our five star level of customer service is the cornerstone of our business. We are looking for an individual to continue to build on our already winning formula and have the right skill set to ensure we have the best possible team going forward.

**Essential skills**
- Experience in a selling/customer service environment.
- Strong communication and influencing skills.
- A high level of accuracy and the ability to multi-task within a busy environment.
- Strong attention to detail.
- The ability to work both in a team and independently.
- Demonstrate extensive knowledge of service department process
- Ability to handle sensitive and confidential information
- A full UK driving licence.

**Day-to-day duties**
- Handling all customer requirements for service and vehicle repairs in an efficient and professional manner.
- Liaising with the workshop to ensure that customer requirements are fulfilled and communicated accurately.
- Following the company’s digital journey from booking in a customer to creating their invoice for payment.
- Explaining fully to customers any faults or repairs found on their vehicle and providing them with clear and accurate solutions.
- Treating any dissatisfied customers with empathy and understanding and having the confidence to take a positive approach in finding solutions.
- Maintaining knowledge of aftersales products and services, and upselling where appropriate.
- Making sure the customer database is updated and accurate at all times.

Kirkcaldy Ford Centre are a proud equal opportunities employer that values diversity at every level of our business. Inclusion and Diversity are fundamental to our culture and values, fostering an innovative, collaborative and fast paced work environment that means we can build a better future for our colleagues and our customers.

**Job Types**: Full-time, Permanent

Pay: £15,000.00-£28,000.00 per year

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- service advisor: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Trainee Pharmacy Advisor

    2 weeks ago

    Kirkcaldy, United Kingdom Boots Full time

    Job Reference: 194250BR Kirkcaldy, High Street Fixed Term Full-time **The hourly rate for this role is £10.00 - £10.59 depending on the location** **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the...

  • Trainee Pharmacy Advisor

    3 days ago

    Kirkcaldy, Fife, United Kingdom Boots Full time

    Job Reference: 194250BRKirkcaldy, High StreetFixed TermFull-timeThe hourly rate for this role is £ £10.59 depending on the locationThe importance of your role.Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you'll be part of helping patients feel good. It's everything from the clear advice and care you offer...

  • Trainee Service Administrator

    2 weeks ago

    Kirkcaldy, United Kingdom Lovat's Group Full time

    **Due to further expansion we are currently recruiting for a Trainee Service Administrator, working 4.5 days per week, Monday to Friday. You will work towards an SVQ in Business Administration.** **The role of Trainee Service Administrator is crucial to the continued success of Lovat’s Group, you will play a key role in every aspect of the day-to-day...

  • Service Advisor

    2 weeks ago

    Kirkcaldy, United Kingdom John Clark Motor Group Full time

    **Service Advisor** A fantastic opportunity has arisen to work at Specialist Cars **Volkswagen** in Kirkcaldy **as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the...

  • Service Advisor

    4 days ago

    Kirkcaldy, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Kirkcaldy About the role We are currently recruiting for a new Service Advisor to help us keep our Kirkcaldy BMW branch running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. About the role Our Service Advisors are...

  • Service Advisor

    3 weeks ago

    Kirkcaldy, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Kirkcaldy Kia branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We’re...

  • Service Advisor

    3 weeks ago

    Kirkcaldy, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Kirkcaldy Kia branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. We’re...

  • Service Advisor

    2 weeks ago

    Kirkcaldy, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Kirkcaldy Peugeot branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...

  • Service Advisor

    3 weeks ago

    Kirkcaldy, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Kirkcaldy About the role We are currently recruiting for a new Service Advisor to help us keep our Kirkcaldy BMW running smoothly. What we can offer you 33 days’ holiday allowance with room to grow Generous retail discounts Private...

  • Service Advisor

    3 weeks ago

    Kirkcaldy, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Kirkcaldy About the role We are currently recruiting for a new Service Advisor to help us keep our Kirkcaldy BMW running smoothly. What we can offer you 33 days’ holiday allowance with room to grow Generous retail discounts Private...

  • Service Advisor

    5 days ago

    Kirkcaldy, United Kingdom Arnold Clark Full time

    **Salary**: £27,569 with up to £39,000 OTE plus benefits **Type of work**: Permanent **Location**: Kirkcaldy About the role We are currently recruiting for a new Service Advisor to help us keep our Kirkcaldy Kia branch running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. About the role Our Service Advisors are...

  • Service Advisor

    4 weeks ago

    Kirkcaldy, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Kirkcaldy About the role We are currently recruiting for a new Service Advisor to help us keep our Kirkcaldy Kia branch running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays. About the role Our Service Advisors are...

  • Trainee Estate Agent

    2 months ago

    Kirkcaldy, United Kingdom Slater Hogg & Howison Full time

    Competitive Basic Salary, Uncapped Commission, Career Progression We're looking for a highly motivated **Trainee Estate Agent**to go out as a **Canvasser** and conduct **viewings**for our residential sales team in branch in Kirkcaldy. **What's in it for you as our Trainee Estate Agent / Viewer Canvasser?**: - Industry leading **training and...

  • Customer Service Advisor

    3 weeks ago

    Kirkcaldy, United Kingdom Nine Twenty Full time

    **Title**:Customer Service Advisor **Location**:Fife - must be located in a commutable distance **Salary**:£25,000 - £30,000 We're currently seeking a Customer Service Advisor to join a prominent UK-based business group, the industry leader in the Construction niche. This role is a part of their expanding inside Sales team and offers a fantastic...

  • Customer Service Advisor

    3 weeks ago

    Kirkcaldy, United Kingdom Nine Twenty Full time

    **Title**:Customer Service Advisor **Location**:Fife - must be located in a commutable distance **Salary**:£25,000 - £30,000 We're currently seeking a Customer Service Advisor to join a prominent UK-based business group, the industry leader in the Construction niche. This role is a part of their expanding inside Sales team and offers a fantastic...

  • Service Advisor

    2 weeks ago

    Kirkcaldy, United Kingdom Peter Vardy Full time

    **Service Advisor - MG Kirkcaldy** **£25,000 Basic + Up to £31K OTE + Benefits** **45 hours** Peter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars. We are leading the revolution to create a future full of ambitious and determined individuals in the...

  • Service Advisor

    2 weeks ago

    Kirkcaldy, United Kingdom Peter Vardy Full time

    **Job details**: **General information**: **Reference **:000287**Salary**: JOB45 **Vacancy details**: **Job Title**: Service Advisor - MG Kirkcaldy **Contract type**: Full Time **The Opportunity**: Service Advisor - MG Kirkcaldy £25,000 Basic + Up to £31K OTE + Benefits 45 hours Peter Vardy Ltd is a young, innovative, and fast paced, family run...

  • Trainee Estate Agent

    4 days ago

    Kirkcaldy, Fife, United Kingdom Slater Hogg & Howison Full time

    Competitive Basic Salary, Uncapped Commission, Career ProgressionWe're looking for a highly motivated Trainee Estate Agentto go out as a Canvasser and conduct viewingsfor our residential sales team in branch in Kirkcaldy.What's in it for you as our Trainee Estate Agent / Viewer Canvasser?:Industry leading training and development: Demonstrable career ladder-...

  • Customer Service Advisor

    2 weeks ago

    Kirkcaldy, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Kirckaldy** is looking for an enthusiastic and proactive PART-TIME 24h/week **Customer Sales Advisor.** **Competitive Salary + Pension + Life Assurance + Private Medical + 33-days holiday per year +...

  • Customer Service Advisor

    2 weeks ago

    Kirkcaldy, United Kingdom Jewson Full time

    **Do you enjoy delivering first-class customer service?** **Are you proactive, friendly, and buzzed by interacting with people?** If yes, Jewson **Edinburgh Kirckaldy** is looking for an enthusiastic and proactive PART-TIME 24h/week **Customer Sales Advisor.** **Competitive Salary + Pension + Life Assurance + Private Medical + 33-days holiday per year +...