Kennel Attendant

2 weeks ago


Highbridge, United Kingdom Wags & Whiskers Pet Hotel & Spa Full time

**Job Title: Kennel Attendant / Administrative Assistant**

We are seeking a dedicated and versatile individual to join our team as a Kennel Attendant and Administrative Assistant. This role involves caring for our furry guests while also providing administrative support to ensure the smooth operation of our dog kennel facility.

**Responsibilities**:
**Animal Care**:
Provide compassionate care and attention to dogs staying at our kennel.

Ensure that all dogs have clean living spaces, fresh water, and proper nutrition.

Monitor the health and well-being of the animals, promptly reporting any concerns to the management.

Follow established feeding, exercise, and medication schedules as directed by the pet owners or management.

Administer medications and treatments as prescribed by veterinarians.

**Customer Service**:
Welcome pet owners and their dogs upon arrival and ensure a positive experience for both.

Communicate effectively with pet owners, addressing any questions or concerns they may have.

Assist with check-in and check-out procedures, ensuring accurate record-keeping of each animal's stay.

**Kennel Maintenance**:
Maintain cleanliness and sanitation standards throughout the kennel facility.

Perform regular cleaning of kennels, play areas, and common areas to ensure a safe and hygienic environment.

Launder bedding and towels as needed, keeping supplies well-stocked at all times.

**Administrative Tasks**:
Assist with scheduling appointments, managing reservations, and coordinating drop-off and pick-up times for clients.

Maintain accurate records of client information, including contact details, vaccination records, and special instructions for each animal.

Assist with billing, invoicing, and processing payments using our management software.

**Requirements**:
Previous experience working with animals in a professional capacity, preferably in a kennel, veterinary clinic, or pet care facility.

Strong passion for animal welfare and a genuine love for dogs of all breeds and sizes.

Excellent communication and customer service skills, with the ability to interact confidently and empathetically with pet owners.

Basic computer skills and proficiency in office software (e.g., Microsoft Office, Google Suite).

Ability to multitask and prioritize tasks effectively in a fast-paced environment.

Physical stamina and the ability to lift and carry heavy objects, including bags of dog food and large dogs if necessary.

Willingness to work flexible hours 30 hours per week, including weekends and holidays, as needed.

**Benefits**:
Competitive hourly wage commensurate with experience.

Opportunities for professional growth and advancement within the company.

Employee discounts

A supportive and collaborative work environment where your contributions are valued.

If you're passionate about animals and possess the necessary skills and experience to excel in this role, we'd love to hear from you

If you think you are suitable to fill this role, please submit your resume and a brief cover letter outlining why you'd be the perfect fit for this position to

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person


  • Kennel Assistant

    2 days ago


    Highbridge, United Kingdom Wags & Whiskers Pet Hotel & Spa Full time

    **Job Title: Kennel Attendant** We are seeking a dedicated and versatile individual to join our team as a Kennel Attendant. This role involves caring for our furry guests while also providing administrative support to ensure the smooth operation of our dog kennel facility. **Responsibilities**: **Animal Care**: Provide compassionate care and attention to...