Claims Advisor

1. Provide advice and support to managers on all aspects of claims and the implementation of policies and procedures. 2. Provide advice and support to managers in the handling of claims and assist managers in the preparation of documentation for defence.

3. Attend meetings to provide details of claims received and take statements as required. 4. Work closely with the Litigation Assistant to ensure claims information is kept upto date, and any problems are identified and addressed.

5. Work with the NHS R and solicitors as required to identify gaps in evidence and/orpossible concerns, developing appropriate processes. 6. In conjunction with the Senior Datix Manager work on requests for information,ensuring that timely and accurate responses are provided.

7. Assist managers when lessons can be learnt supporting them to cascade these totheir teams and embed the learning. 8. Carry out training with teams regarding claims as requested.

9. Ensure all claims are input on Datix and maintained. 10. Assist the Senior Datix Manager to write reports in relation to claims information asrequired.

11. Collaborate with peers to offer mutual support and development and ensure equitable distribution of work load. 12. To provide supervision to the Litigation Assistant.

13. To authorise travel expenses and payroll documentation. 14. Support the FOI/DPA Lead and Legal Services Co-ordinator as required, ensuring their work cover is covered during periods of leave.

15. Take on any additional tasks as required by line management.