Property Coordinator

**Due to a surge in bookings following a boom in the UK staycation industry, Cornish Cottage Holidays are experiencing one of our busiest seasons to date and as such are now seeking a Property Expert to provide crucial support to our passionate and successful team.**

Our new Property Expert will **advise potential new owners on the products and services we can offer.** Through clear questioning, you must **uncover each owner’s specific needs and experience of holiday letting and proactively guide them through their journey, seeing each lead through initial enquiry to contract signed. **This will include, **arranging a visit with a Property Manager and working with the Property Manager to create a pre-visit proposal to support the visit.**

Post visit, you will be required to **follow up with each lead and progress them through to contract signed, using a variety of sales techniques, negotiation and answering any questions or pricing queries they may have.** You may also be required to **communicate any additional services to an owner, including managed services. **From time to time, there may be a need to **agree variations to commercial terms as well as working collaboratively with our Managed Services team, Pricing Team and wider Property Recruitment team on a daily basis.**

**As our newest Property Expert, you will be joining a dedicated team of Property Experts within our Property Recruitment team and as such will hold the following skills**:

- Essential Skills: _
- Good numeracy and data interpretation skills
- Excellent communication skills (written and verbal)
- Proven negotiator in difficult situations
- A high performer and a proven sales achiever
- Good standard of written work with accuracy and attention to detail
- IT literacy of the following: Windows, Word and Excel
- Confident and able to use initiative
- Customer Experience skills
- Nice to have: _
- A good geographical knowledge of the UK
- Proven ability within a sales environment
- Business to business experience is desirable but not essential
- Excellent organisational skills
**As our newest Property Expert, you will be responsible for the following areas of accountability**:

- Responding to initial enquiry within the given SLA
- Presenting the benefits of working with Cornish Cottage Holidays to potential new owners to include all the services on offer
- Completing mortgage letter for potential new owners who are thinking of buying
- Booking in a visit with Property Managers to attend visits
- Liaising with the Property Managers to create pre visit proposals
- Following up visits to secure a contract within given SLA
- Sell the benefits of revenue management, pricing flexibility and the account management services of the Quality and Performance team
- Liaising with the Managed Services team to ensure the potential new owners needs are met
**Working Hours: The working hours for this position will be 37.5 hours per week to be worked 5 days out of 7 to include evenings and weekends.**

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£23,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Private medical insurance
- Referral programme
- Store discounts
- Wellness programmes
Schedule:

- Holidays
- Monday to Friday
- Weekend availability