Helpdesk Coordinator

This is a busy role which will involve supporting customers with system updates and guidance as you will become a 'super user' on the system with ongoing training provided. My client have a hugely supportive environment and you will have a lot of opportunityto further develop your career.

**Client Details**

My client are a fasting growing business who have recently merged with another business so its a very exciting time to join the organisation. They have a hugely supportive working environment with full training provided and they offer flexible working with3 days from home and 2 day in office.

**Description**

The main duties of the role will include:

- Support a variety of customer externally with systems training and guidance on how to produce reports and data required for the business.
- Provide any solutions when required and collect any feedback accordingly.
- Highlight any key performance issues which can be improved and advice on ideas.
- Solve any problems efficiently and provide solutions consistently to achieve satisfaction levels.
- Work efficiently in a team dynamic.

**Profile**

Interest in IT and helpdesk

Good customer service

Attention to detail

Organisation

Excellent communication skills both written and verbal

**Job Offer**

Career development

Flexible work with 3 days from home

All IT equipment provided

Hugely supportive working environment