Head of Operations
2 months ago
We are looking for an experienced and dynamic Head of Operations to join a Senior Management Team. In this role, you will be responsible for managing both Qualifications and Apprenticeship operations, contributing to the strategic growth of the organisation. You will work closely with the CEO, Head of Quality, and Head of Learning to manage the operations team.
**Responsibilities**:
As the Head of Operations, you will be responsible for:
- Managing the customer service team and ensuring that customer issues are resolved promptly
- Undertaking monthly reviews with Mentors regarding their Apprentice case load
- Liaising with the Head of Learning to ensure optimal use of our Trainers and Mentors
- Collating data and uploading funding claims to the Levy system, resolving any errors, and understanding the nature of any clawbacks
- Managing the enrolment and onboarding of new Apprentices, including Eligibility Assessment
- Contributing to the evolution of our processes to ensure a Good Ofsted inspection outcome
- Providing statistics and data to the Board as required
- Ensuring ESFA data is compliant with regulations
- Monitoring and managing requirements related to Apprenticeship Accountability Framework metrics
- Managing qualification workshop scheduling and resource allocation
- Undertaking necessary CPD to ensure knowledge of Apprenticeship and Qualification provision is current
- Assisting the Head of Quality in the development of Policies and Procedures and ensuring they are adequately implemented, and continuous improvement initiatives are effectively introduced
- Managing the arrangements for Functional Skills and End Point Assessments
- Managing internal assessments as required by Awarding Bodies
- Managing data entry of Qualification results advised by Awarding Bodies
- Liaising with End Point Assessment organizations and building strong relationships
- Acting as Safeguarding Lead
- Communicating with Employers as necessary
**Why Join?**
- You will be part of a dynamic team that is passionate about helping individuals achieve their career goals through Qualifications and Apprenticeships.
- They are an accredited training provider for four awarding bodies and offer seven apprenticeship standards on a National basis, with plans to increase the range of Standards they offer.
- They have truly embraced the use of technology to automate many of the fundamental processes relating to their services and are committed to continuous improvement and innovation.
- You will be working as part of the Senior Management Team, contributing to the strategic growth of the organisation.
- They offer a competitive salary and benefits package, including a pension scheme, and opportunities for professional development.
- They are an equal opportunity employer and value diversity at the company.
- You will have the opportunity to work with a supportive team, where everyone's opinion is valued, and ideas are encouraged.
**Requirements**:
- Strong experience in managing apprenticeships
- In-depth knowledge of apprenticeship provision, including Ofsted inspections, ESFA regulations, funding claims, and operational efficiency
- Experience managing a team
- Excellent communication and interpersonal skills
- Proficient in the use of technology and able to contribute to the further development of our systems
- The ability to work independently and as part of a team
- Experience working with Awarding Bodies (desirable)
**Job Types**: Full-time, Permanent
**Salary**: £38,000.00-£42,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cambridge: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience within the apprenticeship sector?
Work Location: Hybrid remote in Cambridge
Reference ID: HOO
-
Head of Non-operational Projects
2 weeks ago
Cambridge, United Kingdom University of Cambridge Full timeThe University of Cambridge has one of the largest estates in Higher Education with an existing 640,000 m² built space within 360 teaching, research and operational buildings, residential, commercial and community developments, with significant plans for further expansion. The operational estate is valued at £2.7 billion and comprises a diverse range from...
-
Head of Operations
1 week ago
Cambridge, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or a Operations Manager who is taking the next step in their career. As the Head of Operations you will join a company based in Cambridge to drive growth and excellence in their operations team. As the Head of Operations, you will play a pivotal role in managing contract manufacturers, logistics,...
-
Head of Operations
1 month ago
Cambridge, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or a Operations Manager who is taking the next step in their career. As the Head of Operations you will join a company based in Cambridge to drive growth and excellence in their operations team. As the Head of Operations, you will play a pivotal role in managing contract manufacturers, logistics,...
-
Head of Operations
1 week ago
Cambridge, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or a Operations Manager who is taking the next step in their career. As the Head of Operations you will join a company based in Cambridge to drive growth and excellence in their operations team. As the Head of Operations, you will play a pivotal role in managing contract manufacturers, logistics,...
-
Deputy Head of Exam Operations
1 month ago
Cambridge, United Kingdom University of Cambridge Full time**The Team** The Exam Operations team sit within the Student Administration section of Education Services, supporting the academic purposes of the University, and provides expert administrative support and advice to the University and Colleges relating to operational delivery of exams and reasonable adjustments for undergraduate and taught postgraduate...
-
Head of Operations
2 months ago
Cambridge, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or a Operations Manager who is taking the next step in their career. As the Head of Operations you will join a company based in Cambridge to drive growth and excellence in their operations team. As the Head of Operations, you will play a pivotal role in managing contract manufacturers, logistics,...
-
Head of Operations
1 week ago
Cambridge, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or a Operations Manager who is taking the next step in their career. As the Head of Operations you will join a company based in Cambridge to drive growth and excellence in their operations team. As the Head of Operations, you will play a pivotal role in managing contract manufacturers, logistics,...
-
Head of Operations
2 months ago
Cambridge, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or an Operations Manager who is taking the next step in their career. As the Head of Operations, you will join a company based in Cambridge to drive growth and excellence in their operations team.As the Head of Operations, you will play a pivotal role in managing contract manufacturers, logistics,...
-
Head of Operations
4 weeks ago
Cambridge, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or an Operations Manager who is taking the next step in their career. As the Head of Operations, you will join a company based in Cambridge to drive growth and excellence in their operations team.Do not pass up this chance, apply quickly if your experience and skills match what is in the following...
-
Head of Operations
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom IC Resources Full timeThis is a great opportunity for an experienced Head of Operations or Operations Manager ready to level up in their career!Join a company in Cambridge as the Head of Operations to lead and enhance their operations team.Your main focus will be on expertly managing the complex supply chain to ensure smooth delivery and top-notch quality.Key Responsibilities:-...
-
Head of Operations
1 month ago
Cambridge, United Kingdom Envision Pharma Group Full timeOKRA, proudly part of Envision Pharma Group, is an artificial intelligence company for healthcare. We deliver predictions, suggestions, and explanations to empower life sciences executives and operational teams in complex decision-making to drive the right drug to the right patient with humanized and understandable AI outputs. We are fostering a new...
-
Head of Finance
1 month ago
Cambridge, United Kingdom University of Cambridge Full timeCambridge University Libraries (CUL) is looking to appoint a Head of Finance to join our team, in a key and pivotal role within their leadership team. CUL comprises the University Library, 34 faculty and departmental libraries and the Library Storage Facility. The University Library is a world-leading academic and research library and one of 6 Legal Deposit...
-
Head of Operations
1 week ago
Cambridge, United Kingdom The One Group Full timeAn opportunity has become available for a Head of Operations to join an Engineering & Manufacturing company based in Cambridgeshire to lead the manufacturing and order fulfilment capability. They have recently won a contract with a Tier1 customer the candidate would be managing the complicated and diverse supply chain. Major Responsibilities and Tasks: Team...
-
Head of Operations
1 week ago
Cambridge, United Kingdom The One Group Full timeAn opportunity has become available for a Head of Operations to join an Engineering & Manufacturing company based in Cambridgeshire to lead the manufacturing and order fulfilment capability. They have recently won a contract with a Tier1 customer the candidate would be managing the complicated and diverse supply chain. Major Responsibilities and Tasks:...
-
Head of Operations
4 days ago
Cambridge, United Kingdom The ONE Group Ltd Full timeJob Description Do you have a background in electronics volume manufacturing and logistics, plus experience working with Contract Manufacturers (CM)? Looking for a step up in career progression or change of environment? An opportunity has become available for a Head of Operations to join an Engineering & Manufacturing company based in Cambridgeshire...
-
Head of Operations
1 month ago
Cambridge, Cambridgeshire, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or a Operations Manager who is taking the next step in their career. As the Head of Operations you will join a company based in Cambridge to drive growth and excellence in their operations team. As the Head of Operations, you will play a pivotal role in managing contract manufacturers, logistics,...
-
Head of Operations
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or a Operations Manager who is taking the next step in their career. As the Head of Operations you will join a company based in Cambridge to drive growth and excellence in their operations team. As the Head of Operations, you will play a pivotal role in managing contract manufacturers, logistics,...
-
Head of Operations
1 week ago
Cambridge, Cambridgeshire, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or a Operations Manager who is taking the next step in their career. As the Head of Operations you will join a company based in Cambridge to drive growth and excellence in their operations team. As the Head of Operations, you will play a pivotal role in managing contract manufacturers, logistics,...
-
Head of Operations
1 week ago
Cambridge, Cambridgeshire, United Kingdom IC Resources Full timeThis is an exciting opportunity for a Head of Operations or a Operations Manager who is taking the next step in their career. As the Head of Operations you will join a company based in Cambridge to drive growth and excellence in their operations team. As the Head of Operations, you will play a pivotal role in managing contract manufacturers, logistics,...
-
Head of Operations
2 weeks ago
Cambridge, United Kingdom The ONE Group Ltd Full timeDo you have a background in electronics volume manufacturing and logistics, plus experience working with Contract Manufacturers (CM)? Looking for a step up in career progression or change of environment?An opportunity has become available for a Head of Operations to join an Engineering & Manufacturing company based in Cambridgeshire to lead the manufacturing...