Team Member/driver

5 months ago

London, United Kingdom Carebrook Full time

**Pret A Manger - Team Member/Driver**:
**The Right Pret People**:

- Previous experience in van driving or delivery roles preferred, but not mandatory.
- A valid standard UK driving licence (Category B), with no more than 6 points and no prior disqualifications.
- Strong attention to detail to ensure accurate deliveries and record-keeping.
- Excellent time management skills and ability to work independently.
- A positive attitude, with a customer-focused approach to work.
- Ability to lift and carry stock that meets health and safety requirements.

**TM/TM Key responsibilities**:
**Right Pret People: Team Work**
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc)
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
- **_TM Star: _**_To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge._

**Amazing Service: 6 Key Points of Service**
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- **_TM Star: _**_To consistently have high performance in till speed and accuracy._

**Delicious Food & Drink: 6 Key Points of Production**
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.

**Well Loved Shop: Cleanliness and Health & Safety**
- To complete the Introduction to Pret course (classroom London, workbook UK Regions) and pass the Pret Food Hygiene test
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.

**Shop Profitability: Productivity**
- To complete and pass all TM and TM training in a timely manner
- To adhere to financial standards on tills.
- **_TM Star: _**_To consistently have high performance in bench productivity while maintaining good MTS quality_

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