Night Support Assistant

2 weeks ago

Cardiff, United Kingdom Huggard Full time

Night Support Assistant
£22,941 to £26,769 based on 42hrs week.
Reports to: Senior Advocate.
Shift Pattern: 12hr shifts, 3/4 fixed shifts per week including every other weekend. Part-time working/job share may be considered based around these shift patterns.
Main Purpose of Role:
To enable a seamless 24-hour access to advice and guidance, working closely across specialist night teams promoting a safe and supportive experience in EOS provision.
Main Duties:

- Induct new residents into the service, explaining the facilities and support on offer including health & Safety information and procedures
- Complete Housing Benefit forms for all new residents
- Ensure that any new accommodation is ready for use
- Ensure that communal areas and shared facilities are regularly patrolled and inspected throughout the night and kept in a clean and orderly state
- Provide basic advice and guidance around welfare benefits and immigration queries and ensure any referrals are followed up the next day
- Check and report on accommodation as required, undertaking room/pod checks
- Ensure everyone in EOS accommodation has left the EOS area before 8:30am
- Use the laundry facilities to ensure that bedding is both available and clean
- Assist in the organised storage of client belongings as required and in line with Huggard procedures
- Recognise signs at an early stage and seek to support residents in overcoming issues that could escalate and potentially undermine their ability to maintain accommodation
- Provide one to one support to residents wishing to discuss issues
- Serve food and drinks, ensuring that hygiene standards are observed
- Work with the on duty Safe-Guards to maintain a safe and welcoming environment that is based on maximising inclusion/engagement and minimising exclusion from services
- Work collectively and productively with team members to ensure that all shift duties are undertaken effectively
- Providing an immediate appropriate response to any incidences in line with procedures
- Review and reflect on incidences to improve future working practices
- Ensure that the database is comprehensively completed for each resident and maintain the logbook
- Provide relevant handover notes for the Night Access Officer to collate
- Monitor and report maintenance and service issues and to report any issues/concerns about residents, visitors, other staff or facilities that potentially undermine safe operation
- Complete all required checklists
- At the end of each shift, ensure that all appropriate areas are mopped, clean and tidy and all rubbish is removed and put in the correct bins
- Ability to work collaboratively across Huggard teams and services
- Be aware of local activities, opportunities, and services in order to signpost effectively
- Work creatively, and in partnership with others, to find ways of reaching and engaging with BAME and other marginalised groups and individuals
- Continuously improving your knowledge and understanding of the barriers to BAME groups, older age groups, people with language barriers, neurodiverse considerations and individuals who have experienced complex and compound trauma
- To attend supervision, review and team meetings and undertake appropriate training as required
- To use word-processing software for the production of correspondence in accordance with relevant policies on confidentiality and data protection
- To undertake any other relevant duties as directed by line manager
Person Specification
- A working knowledge of benefit and housing benefit forms and processes
- An ability to follow procedures and good working practices
- Ability to keep clear and concise records and notes
- Experience of supporting people with complex needs
- Resilient and ability to manage conflict and difficult conversations
- Active listening skills and a non-judgemental approach
- Patience and the ability to remain calm in stressful situations
- Ability to repair and build relationships through a supportive, cohesive and collective restorative response
- An understanding and value of reflective practice, PIEs, ACEs, trauma-informed care and a strengths-based approach would benefit this role
- Good understanding of complex substance use and harm reduction approaches
- Ability to use a range of Microsoft Office software

Work remotely
- No

**Job Types**: Full-time, Permanent, Temporary contract

**Salary**: £22,941.00-£26,769.00 per year

Schedule:

- 12 hour shift
- Holidays
- Night shift
- Weekend availability

COVID-19 considerations:
Have a strict sanitisation and cleaning regime. Staff are required to wear masks when in close contact with other staff or clients.

Ability to commute/relocate:

- Cardiff, CF10 5DW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- support work: 1 year (required)

  • Night Service Assistant

    1 week ago

    Cardiff, United Kingdom Yugo Full time

    Thursday to Sunday 8pm - 7am £24,847.68 annually We are one of the market leaders in student accommodation and we are looking for a new Night Service Assistant to join our team in our state-of-the-art residence, in Cardiff. These roles at Yugo are a key part of our community-based teams because they oversee the safety, security of our residences during...

  • Care Assistant

    1 week ago

    Cardiff, United Kingdom Oak House Care Home Full time

    Carers required; full time days and nights. Must be flexible, enthusiastic, and motivated in all aspects of the role. Day shift hours 39.75 and Night shift hours 36 per week. Previous experience is preferable and a NVQ/QCF level 2 or 3 in Health and Social Care or equivalent would be desirable. Excellent written and verbal skills are a must and you will be...

  • Supported Accommodation Night Officer

    1 week ago

    Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** Cardiff Councils Support and Accommodation Service provide accommodation, advice and support to vulnerable single people and families in housing need. Our services run 24/7 365 days a year. **About the job** The Supported Accommodation Night Officer is an exciting opportunity to join a team that deliver accommodation provision to...

  • Health Care Assistant

    4 weeks ago

    Cardiff, United Kingdom Onecall24 Healthcare Full time

    **Health Care Assistants** We’re looking for Caring individuals In Cardiff and Newport with 6 Months of care experience in the UK. **Duties**: Assisting elderly care home residents South Wales Area with personal care duties such as serving meals & feeding, bathing, dressing, toileting, and moving & positioning Communicate and build relationships with...

  • Nightpack Assistant

    4 weeks ago

    Cardiff, United Kingdom Smyths Toys Full time

    **Smyths Toys Superstores are recruiting Temporary Night Pack Assistants!** **Are you ambitious, hard working, energetic and reliable?** **Smyths Toy Superstores is Europe's top toy retailer specialising in toys, software, outdoor and nursery products.** **We are currently recruiting Temporary Night Pack Assistants*.** **The role of a Night Pack...

  • Care Assistant

    3 weeks ago

    Cardiff, United Kingdom Bellavista Nursing Home Full time

    We are looking to recruit full-time Health care assistants for day & night shifts with in our care home group Who are we looking for? To look after the physical, emotional, cultural and social needs of the Residents using a person centered approach. To observe and promote the Resident’s choice, independence, dignity, privacy, fulfilment and other...

  • Care Assistant

    4 weeks ago

    Cardiff, United Kingdom Bellavista Nursing Home Full time

    We are looking to recruit full-time Health care assistants for day & night shifts with in our care home group Who are we looking for? To look after the physical, emotional, cultural and social needs of the Residents using a person centered approach. To observe and promote the Resident’s choice, independence, dignity, privacy, fulfilment and other...

  • Care Assistant

    4 weeks ago

    Cardiff, United Kingdom Bellavista Nursing Home Full time

    We are looking to recruit full-time Health care assistants for day & night shifts with in our care home group Who are we looking for? To look after the physical, emotional, cultural and social needs of the Residents using a person centered approach. To observe and promote the Resident’s choice, independence, dignity, privacy, fulfilment and other...

  • IT Support Engineer

    7 days ago

    Cardiff, United Kingdom Advania UK Full time

    IT Support EngineerAbout Us:We are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering...

  • Night Care Assistant

    4 weeks ago

    Cardiff, United Kingdom Care Connection Full time

    **Key Responsibilities**: - Deliver person-centered care to individuals in accordance with their care plans. - Assist with meal times, ensuring dietary needs and preferences are met. - Provide personal care with dignity and respect. - Maintain accurate and up-to-date records of care provided. - Communicate effectively with clients, their families, and other...

  • Volunteer and Admin Assistant

    7 days ago

    Cardiff, United Kingdom Abortion Support Network Full time

    Job description Abortion Support Network is a largely volunteer-run charity that helps people living in European countries with bad abortion laws and provision access safe abortions in clinics abroad. ASN provides practical information, support, funding, travel and accommodation. We have an exciting opportunity for a Volunteer and Admin Assistant to join...

  • Retail Merchandiser

    4 weeks ago

    Cardiff, United Kingdom Carlisle Support Services Full time

    Carlisle Support Services are recruiting Team Leaders and Merchandisers for implementation works within Retail Stores throughout the UK to deliver range change and refit projects. We are looking for people to join our team across the Country to deliver a variety of merchandising and installation projects. The following skillsets would be preferred but...

  • Night Front Desk Clerk

    2 weeks ago

    Cardiff, United Kingdom Marriott Hotels Resorts Full time

    POSITION SUMMARY Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in...

  • Care Assistant

    4 weeks ago

    Cardiff, United Kingdom Bellavista Nursing Home Full time

    To look after the physical, emotional, cultural and social needs of the Residents using a person centered approach To observe and promote the Resident’s choice, independence, dignity, privacy, fulfilment and other rights To create and maintain good professional relationships with Residents, their family and friends and other stakeholders To actively...

  • Care Assistant

    3 weeks ago

    Cardiff, United Kingdom Individual Support Services Limited Full time

    Company Description Location:  Ely, Heath, Llanederyn, Tongwynlais, Grangetown, St Mellons, Pontprennau, Penylan, Pentwyn, Llanishen Pay Rate:   £12.00 per hour (Weekends £12.15 per hour) Travel time: £11.44 per hour plus 28p mileage Shifts available:  Flexible hours that work for you. Access to vehicle required:  Access to vehicle...

  • Care Assistant

    3 weeks ago

    Cardiff, United Kingdom Individual Support Services Limited Full time

    Company DescriptionLocation: Ely and surrounding areasPay Rate:  £12.00 per hour (Weekends £12.15 per hour)Travel time: £11.44 per hour plus 28p mileageShifts available: Flexible hours that work for you.Access to vehicle required: Access to vehicle required due to geographical location of roleWhat we offerWe’re creating brighter days. Fresh...

  • Technical Assistant

    7 days ago

    Cardiff, United Kingdom Workwales Full time

    Technical Assistant East Cardiff Negotiable We have a fantastic opportunity to join a business whose products make a difference to peoples lives and all you need to have is the following: - Attention to detail and keen to learn how to operate a CAD package - The desire to develop your career within a manufacturing setting? - The ability to work a...

  • IT Support Engineer in Cardiff

    1 month ago

    Cardiff, Cardiff, United Kingdom Content+Cloud Limited Full time

    IT Support EngineerAbout Us: We are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering...

  • IT Support Engineer in Cardiff

    1 month ago

    Cardiff, United Kingdom Content+Cloud Limited Full time

    IT Support EngineerAbout Us: We are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering...

  • IT Administrator/it Support Assistant

    4 weeks ago

    Cardiff, United Kingdom TSR Legal Full time

    TSR Legal are currently working with a leading law firm based in Cardiff who are looking to recruit an IT Administrator/Support Assistant to help in the growth of the business. As an IT Assistant within this firm, you will be responsible for assisting and supporting the current IT manager with varying duties such as general IT support across the firm,...