IT Support Engineer

4 weeks ago


Derby, United Kingdom ITECCO Full time

Job Title: IT Support Engineer (Finance Industry)
Location: Derby

**Salary**: £25000 - £35000

We are a leading recruitment agency looking for an experienced IT Support Engineer to join a well-known finance organisation in Derby. This role will be responsible for providing reliable technical support to internal and external customers, and for resolvingtechnical issues.

**Responsibilities**:

- Provide technical support and troubleshooting for a range of IT issues in the finance industry
- Respond to customer inquiries in a timely manner
- Diagnose and resolve technical hardware and software issues
- Install and configure computer hardware, software and peripherals
- Monitor and maintain computer systems and networks
- Set up accounts for new users
- Train users on the use of new software and hardware

Technical Skills Required:

- Experience in the finance industry
- Experience with Windows Operating Systems
- Knowledge of Networking, TCP/IP and DNS
- Experience with Active Directory, Group Policy and Network Administration
- Ability to troubleshoot hardware and software issues

Keywords: IT Support Engineer, Network Engineer, IT Technician, Helpdesk Technician, Systems Administrator


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