Optical Assistant

2 weeks ago

Cardiff, United Kingdom OutsideClinic Full time

**Your Role**

As a domiciliary Optical Assistant, you can** help our most vulnerable patients with their eyesight in the comfort of their homes**.

Your role will also involve assisting our optometrists in a Care home setting helping with pre-testing and dispensing to these Patients.

You will deliver our life-changing service, supporting our patients and providing vital eye care to people who may struggle to get to the high street unaided.

You will be trusted to make autonomous decisions and valued for your professional expertise. You'll have full support from our central teams including logístical and clinical support.

Your role will be much more varied than in practice You will be delivering, fitting and adjusting prescription glasses in the patient’s home and Care homes, travelling around your region. All of your routes and appointments are booked by our expert Scheduling team and with full support from our in-house Professional Services department. You can be sure that you will have everything you need to give your patients the best possible care and attention.

**Your key Accountabilities**
- Always adhere to the GOC standards of practice
- Follow professional and sector guidance wherever possible and practicable
- Create a safe working environment prioritising yours and your patients’ safety
- Create an effective communication style that is sensitive to each patients’ unique and sometimes complex needs
- Follow and attain set KPI’s
- Explain each procedure clearly as you move through the dispense/fittings.
- Giving advice, information and support to patients living with sight loss (GOC registered dispensing opticians only).
- Confirm understanding of your recommendations and test outcomes to appropriate parties eg: patient/care staff/family
- Establish and maintain strong relationships with central support and clinical staff throughout the company
- Ensure all statutory and mandatory training is completed

**Your Qualifications and Knowledge**
- Up-to-date CPD through events (GOC registered dispensing opticians only).
- Awareness of regulations and working knowledge of latest industry updates

**Your Skills & Experience**
- Effective and flexible communicator to multiple parties
- Use of digital systems and attention to detail
- **_Confident driver with at least two years driving experience with the ability to find multiple locations_**:

- Works calmly under pressure
- Pragmatic approach when problem solving
- Be Confident in all aspects of dispensing and pre testing (focimetry ,tonometry )
- Work confidently on your own or as part of a crew working closely with an optometrist.
- Organised and able to multitask
- Working within own clinical knowledge and limitations

**Equipment**
- Maintain a good standard of equipment requesting new or replacement in a timely manner
- Maintain and complete stock checks when required
- Maintain appropriate levels of stationery

**Health and Safety**
- Follow the company’s COVID, health, safety and environmental policies, guidelines and procedures always
- Follow all relevant company infection control procedures
- Report any incidents in the workplace appropriately and in a timely manner
- Take responsibility for own personal health and wellbeing, using company support mechanisms when needed

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