Case Assistant

3 weeks ago

Lowestoft, United Kingdom Suffolk Constabulary Full time

**Case Assistant - Road Collisions Support Team**

**Closing Date**:Friday 23 February 2024 at 5pm
**Work Type**:Part Time (18.5 hours) - Permanent
**Salary**:£23,121 - £24,462 per annum/ pro rata
**Department**:Joint Justice Services
**Location**:Lowestoft Police Station

**Activities and Responsibilities of the Post**

**Principle Purpose of the role**

To provide an efficient administrative and business support service within the Road Collisions Support Team, Criminal Justice Services, liaising with other agencies as appropriate.

**Main Activities of the Role**
- Data entry and updating the various Force systems used in the Road Collisions Support Team, maintaining accurate information
- Updating court adjournments, file location and other data on the various IT systems, ensuring the availability of accurate up-to-date information in respect of case progression
- Dealing with both incoming and outgoing post including the service of Summonses, Notice of Intended Prosecution and other official documentation
- Prepare and send letters/files or other official documentation as instructed
- Provide administrative and business support
- File, research, collate and clear digital and physical material
- Any other duties that are commensurate with the role and grade as requested by management

**Person Specification**

It is essential that applicants meet the following criteria:

- Good verbal and written communication skills
- Good keyboard skills with a working knowledge of Microsoft Office
- Proven ability to prioritise and organise own workload to complete tasks within given deadlines
- Ability to work as an effective member of a team
- Demonstrate the ability to accurately input data onto computer systems
- Previous experience of undertaking an administrative service and creating accurate documents

It is desirable that applicants meet the following criteria:

- Previous experience of working in a legal or police environment

Average hours of work are 18.5 per week, between 08:00 and 17:00 on a two-week shift pattern:

- Week one (22 hours): Wednesday, Thursday & Friday
- Week two (15 hours): Thursday and Friday.

This post is offered on a permanent basis.

**Special conditions / Points to note**
- The purpose of this job description is to indicate the general level of the duties and responsibility of the role, the duties may from time to time vary without changing the general character of the role or the levels of responsibilities
- Whilst the role is normally based at the aforementioned location, you may be required to work at other establishments across both Norfolk and Suffolk Constabularies as may be reasonably required. Police Staff Conditions of Service will be adhered to in such instances
- All duties must be carried out in accordance with relevant Health and Safety legislation and good practice. A ‘No Smoking in the Work Place’ policy applies
- All duties must be carried out in a manner that supports the Constabulary’s commitment to equality and inclusion

Norfolk and Suffolk constabularies are committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

**Job Types**: Part-time, Permanent

**Salary**: £23,121.00-£24,462.00 per year

Expected hours: 18.5 per week

**Benefits**:

- Cycle to work scheme

Work Location: In person

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