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Mobile Cleaner Supervisor

4 months ago

Manchester, United Kingdom Bruntwood Full time

**Ref**

30472

**Department**

Cleaning Services

**Location**

Manchester City Centre

**Employment type**

Full-time

**Salary**

£29,000 - £30,000

**Closing date**

16/05/2024

**Description**

**_ This role is advertised for 37.5 hours per week, working Monday to Friday (with occasional overtime opportunities during the weekend) across Manchester, Liverpool, Leeds and Birmingham. And with that in mind, having a driving licence is essential for this role._**
- Unify by Bruntwood provides facilities management solutions across commercial, retail and industrial property. Passionate about our customers and our people, we aim to lead the way in providing solutions that are exceptional, flexible and always built around you._

**Job purpose**

The Mobile Cleaners Team Leader will be responsible for the performance of the current team of four mobile cleaners who provide services across Manchester, Liverpool, Leeds and Birmingham. This role will be split between delivering cleaning tasks and managing and supporting the wider mobile team.

**A few reasons why you might want to join us**:
Our people mean everything to us and it is the first thing you will notice when you join. It’s not just about creating a thriving experience for our customers, it’s about creating a thriving experience for our colleagues too. You’ll be empowered to make things happen, we’ll invest in your development and you’ll be recognised for your contribution and achievements.

**What you’ll be doing**:

- Undertaking cleaning tasks as required such as carpet cleans, upholstery cleaning, hard floor cleaning, cover cleans and reactive cleaning.
- Line management of mobile cleaning team to include recruitment, training, holiday management and ongoing development of mobile cleaners.
- Working with the Area Cleaning Managers build and train a network of onsite colleagues capable of supporting the mobile team across our areas of operation.
- Quality checks of work performed by team with coaching if required to improve standards
- Work alongside the Operations Administrator to ensure rotas are efficient, comply with WTD and balance the business needs with colleagues worklife
- Work with the Operations Manager to investigate potential new service lines or revenue opportunities
- Where required support quotes and estimates to enable a quick turnaround. This will include being customer facing to discuss and agree works.
- Vehicle audits to ensure all vehicles are roadworthy and presented to a high standard

**What we’re looking for**:

- Previous experience in a similar role and experience of managing people
- Excellent organisational and problem solving skills
- A high degree of customer focus and dedication to high standards of customer service
- Computer literate and able to communicate effectively
- Flexibility to adapt to changing priorities
- Ability to build strong working relationships and work well in a team
- A hands-on, can-do attitude and a positive, motivated disposition
- Full driving licence essential for the role

**_Other benefits include;_**
- **28 days holiday** plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
- **24 hours a year volunteer time** - there are endless opportunities for you to get involved in supporting the causes that matter most to you
- **Sabbatical of up to 12 months** so you can take a career break after five years with us
- **Free Healthcare cash plan** for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
- **Life assurance** cover for all colleagues
- Up to** 8%** matched pension scheme
- **Discounts & cashback** at leading retailers
- **Enhanced maternity**:

- 26 weeks fully paid leave

We believe that thriving cities with the best, most sustainable futures are those that are culturally vibrant, equal and environmentally conscious. This is why we’re committed to investing in these areas and where our expertise and passion can make the most impact.