![Warwick Castle](https://media.trabajo.org/img/noimg.jpg)
Operation Security Officer
2 months ago
Warwick Castle Resort, Warwick Castle
Warwick, WARWICKSHIRE, CV34 4QU
United Kingdom
**Security Officer**
**Location**:Warwick Castle, Warwick
**Hourly rate**:£11.16
**Hours**: This is a full time permanent position. 12-hour shifts with alternative days and nights, 4 on 4 off rota. Due to the nature of the business you must be able to work days, evenings, weekends and bank holidays.
Benefits: ongoing training and Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
Warwick Castle are looking for a professional, friendly, and approachable Operations Security Officer to join the Operations Security team. The role is all about providing a safe and enjoyable environment for our staff & customers.
**About The Role**
This is a physical and varied role that will require proven customer service, time management, task ownership and the ability to think on your feet. The role is covered by a team over a 24-hour period and involves outdoor and office based tasks. As a team you must ensure the security and Health and safety of the site, assets, employees and guests at all times in adherence with all Castle daily and incident management policies and procedures. Leading by example, to ensure the delivery of exceptional customer service and interaction with staff and guests; working closely with the management team to ensure best practise both internally and externally.
In addition, you will have bags of enthusiasm and the ability to remain calm under pressure. Have a responsible approach, friendly nature and good observation skills. Finally, you will be a strong communicator with a keen, positive and friendly approach.
**About You**
Ask yourself these questions:
Do you understand the importance of delivering exceptional customer service?
Do you like working in a fast-paced environment?
Do you enjoy working as part of a team?
If you answered yes to these questions, then we want to hear from you
You must be aged 18 years and over and hold a full UK drivers’ licence. A valid SIA Door Supervisors Licence and Drivers Licence is required, SIA CCTV Licence would be desirable.
**The Perks**
Alongside 28 days holiday you can also look forward to enjoying a great benefits package including a Group Personal Pension Plan, Merlin Magic Pass, 25% discount in our retail shops and restaurants, 40% discount online on Lego, and much more
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
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