Bank Security Officer

2 weeks ago

Brighton, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

University Hospitals Sussex NHS Foundation Trust are seeking mature, honest, enthusiastic, hardworking and committed individuals, who are able to work in a team and as an individual on own initiative.

You will be complimenting existing security teams based in the busy environment of the Royal Sussex County Hospital, Brighton and the Princess Royal Hospital, Haywards Heath.

You will be required to perform duties within all premises in University Hospitals Sussex NHS Foundation Trust. You must be capable of protecting staff, patients and visitors and dealing with untoward incidents. Ideally you will have experience of dealing with the public in a customer orientated environment and be of a calm, sympathetic nature whilst maintaining an authoritative manner. Some control room duties will be required.

You will come into contact with difficult, aggressive and sometimes violent individuals as well as patients and visitors. You will be given formal training in Conflict management & Physical Intervention Techniques. A degree of physical and mental robustness is required. If you have any doubts about your physical abilities or any health problems that will make you more liable to physical or mental harm you should consider carefully whether to apply.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a
buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Main

**Responsibilities**:

- Respond to and protect Staff, Patients and Visitors from acts of violence and abuse.
- Protect Trust property from crime and criminal activity.
- Work with the Security Supervisors to gather information regarding incidents including criminal cases and assist in ensuring they progressed appropriately, including attendance at Court where required.
- Ensure Security incidents are investigated and reported in accordance with Trust Policy & Security Dept. procedures.
- Deal sensitively and in an empathetic manner with staff, visitors & patients who present with complex and highly emotive issues as a result of the wider impact of crime including violence and physical assaults.
- Strictly adhere to the Directorate dress code and wear the appropriate PPE for the duties being carried out
- Ensure Trust confidentiality and Data Protection is maintained.
- Ensure all information remains confidential in regard to security & criminal investigations.
- Support the management of the day to day arrangements for Traffic management & car parking facilities in order to maximise the availability of parking facilities for patients, visitors & staff.
- When on mobile patrol maintain regular radio communication with the Security Control Rm.
- Maintain detailed, accurate and timely records on all incidents and activities using computer based systems.
- Follow Trust, Directorate and Departmental policies and procedures for booking annual leave, changes to rota and sickness reporting.
- Assist with the production of ID badges and security/traffic access cards.
- Assist with the issue of keys to staff.
- Act at all times to strengthen the professional status of Security Services within the Trust.

Please see the job description & person specs for full details.

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