Apprentice Coach

6 months ago

Crawley, United Kingdom KwikFit Full time

**About us**
Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit - whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for customers who need us at the drop of a hat. You could say we’ve learnt to expect the unexpected

That’s what it’s all about for us - being there for customers in their hour of need and delivering friendly service of the highest quality when they need it most. It’s what makes our centres a valued part of their local communities.

And we’re just as dedicated to our staff. With Kwik Fit you’ll be given every opportunity to develop your skills using state-of-the-art equipment and working with some of the biggest brands out there.

Sounds good, doesn’t it? That’s why we say, ‘you can’t get better’.
**The role**
Reporting to the Apprentice Programme Manager, the role of the Apprentice Coach is to provide support for Apprentices, supporting their progress and wellbeing both face to face and remotely.

To conduct progress reviews, and devise coaching plans relevant to the individual to ensure that the Skills, Knowledge and Behaviours required are embedded.

To provide support for the individuals English and Math's development and to carry out competence assessments for company and Awarding Body purposes as required.

The role will involve working from home plus frequent travel across a Southern territory to include: Reading, Crawley, North & North West LDN, Worthing, Brighton, Eastbourne, Redhill, Guildford, Kingston Upon Thames, Crawley, Portsmouth, Maidstone

Benefits will include a competitive salary, performance related bonus and company car, plus a range of generous discounts and well being support for you and your family.

**Key accountabilities**
- Undertakes coaching visit, assessments and learner reviews in a timely manner.
- Successfully supports English & math’s development.
- All assessments are in line with external Awarding Body.
- Ensures all learner reviews are high quality and contain SMART actions/targets.
- Understands the Quality Framework, systems, and Education Inspection Framework requirements.
- Ensures quality of delivery and high standards in line with Ofsted and other regulatory body’s requirements.
- Paperwork meets quality and auditable requirements.
- Accurately completing of ILP paperwork in line with quality processes.
- Understands and interprets accurately, Initial Assessment diagnostics and acts upon support requirements.
- Updates in a timely manner all recording systems following interaction/visits with Apprentices.
- Understanding the principles of Safeguarding/Health and Safety/ Equality and Diversity/ Prevent and British Values.
- Actively promotes Safeguarding/Health and Safety/ Equality and Diversity and British Values with Apprentices

**Skills & experience**
- Automotive/Mechanical experience essential for this role
- Excellent interpersonal, listening, communication and networking skills.
- Advanced project, resource management and analytical skills.
- Excellent planning and prioritising skills, being able to manage effectively all allocated learners and liaise with their associated stakeholders.
- Good numeracy & literacy skills.
- An ability to work with learners who are at risk in order to re-engage them with their apprenticeship and retain them on the Programme.
- Maintains exceptionally high standards of conduct, performance, integrity and confidentiality.
- Highly organised and able to deal with multiple activities at one time whilst maintaining quality of delivery.
- Ability to act as a role model, provide leadership and motivation to young people.
- Ability to deliver relevant aspects of delivery/improvement plans and achieve performance targets.
- An enthusiastic, flexible and proactive approach to work and an ability to regularly travel throughout the UK.
- An understanding of and commitment to Equal Opportunity Policies, and the ability to promote this in the day to day work of the post.
- Understanding of learning styles and interventions to support individual learner
- Positive driven and resilient.
- Willingness to receive positive feedback and constructive.
- Willingness to work outside normal hours when required.
- Full UK Cat B drivers licence (essential)

**Other**
- Performance related bonus plus company car
- Annual leave including bank holidays, increasing with service
- Exclusive discounts at major retailers, restaurants, holidays and much more
- Generous staff discounts for you and your family
- Award-winning training and development, with fantastic career prospects
- Wide range of wellbeing support for you and your family

Job Reference: KF16188

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