Helpdesk Administrator

**Helpdesk Administrator - Hull - £10.50 per hour**

Chase & Holland are delighted to be working with a well-respected engineering business based on the outskirts of Hull who are actively seeking a Helpdesk Administrator to join their bright and dynamic team.

This is an exciting opportunity to join a reputable business, playing a key role in the communication between customers and internal/external engineers to ensure the smooth running of day-to-day operations.

**Benefits**:

- Employee assistance programme
- Childcare vouchers
- Free parking

**Helpdesk Administrator Responsibilities**:

- Liaising with clients to schedule general routine maintenance
- Responding to call-out requests and liaising with engineers to arrange
- Maintaining and updating the internal system to ensure accurate data records
- Handling all requests and enquiries from customers as necessary
- Updating client files by allocating all relevant reports and worksheets
- General administration duties

**Required Skills & Experience**:

- Confident administration skills
- Ability to coordinate/schedule works
- Strong communication skills
- Professional telephone manner
- Excellent IT skills

If you are interested in finding out about this exciting

Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.