Wholesale Lending Services

4 weeks ago


London, United Kingdom JPMorgan Chase Bank, N.A. Full time

The Control Management Associate role sits in the Control Management organisation within the Consumer Banking Controls and Continuity Services - Business Operations Executive (BOE) team. The role reports to the EMEA & Global Control Manager leads.

The Control Manager Associate will be part of a team of 3 responsible for supporting the development, documentation, assessment and monitoring of WLS Structured Control framework.

**Job responsibilities**:

- Act as the first point of contact to receive and assess information requests from internal and external reviewers and to support other control initiatives within the three lines of defence framework.
- Partner with WLS Operation Managers, Credit Risk, Financial Control, Legal Entity Controllers, and Control and Continuity Services teams to obtain required evidence to support audit/ad hoc requests appropriately and on a timely basis.
- Support the reporting process covering the risk and controls (R&C) items to meet the global, regional, legal entity, and central controls reporting deadlines.
- Actively support the ongoing CORE initiatives to ensure the content is updated, in synch with Operational processes and meets Central CORE standards.
- Collaborate with the CORE Annual Recertification by working with Ops Control Owners and Global Control Managers to ensure CORE contains a complete and accurate reflection of the operation BAU environment and control framework.
- Participate in the issue and event management process, by gathering potential event information from LOBs, supporting materiality determination and tracking corrective actions until completion.
- Support business partners to conduct in-depth analysis of key processes, gaps, heightened risks, and adequacy of controls completeness, accuracy and timelines.

**Required qualifications, capabilities, and skills**:

- Bachelor's degree or equivalent experience required.
- Financial services experience in operational risk management, financial control, audit, quality assurance, control management or compliance.
- Competitive knowledge of control and risk management concepts with the ability to design, create and evaluate Control & Operational Risk Evaluations (CORE) in conjunction with business partners.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement.

**Preferred qualifications, capabilities, and skills**:

- Experience with Risk Control Self-Assessment (RCSA) systems.
- Knowledge of Lending asset class.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



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