Referral, Assessment and Voids Officer

4 months ago


Lewisham, United Kingdom Venn Group Full time

Permanent Referral, Assessment and Voids Officer

Agency Ref: 75347

A values driven and non-profit Supported Housing provider are currently recruiting for a Referral, Assessment and Voids Officer to join their motivated team in South-East London on a Permanent basis.

Location: Lewisham, office based

Hours: Monday to Friday, 9:00am - 5:30pm. Flexitime is available

**Salary**: Up to £39K per annum

Main responsibilities of the role:

- Responsible for marketing vacancies, new provisions and develop positive and strong relationships with all referring agents
- Arrange and carry out viewings of vacant rooms with prospective clients, their families, advocates and other professionals
- Process referrals and conduct pre-placement eligibility assessments
- Complete the Admissions Assessment Report and Placement Packs for each tenant
- Clearly assess and establish referred client’s symptoms, triggers, needs, any safety implications and financial capacity
- Accurately record resident Supported Housing Client Form on Locata
- Fill all the occupancies and ensure mínimal voids loss
- Submit void analysis and meet with the Manager to regularly update
- Arrange and attend regular meetings with the Accommodation Managers
- Complete exit interview with clients and analyse them on a 6 monthly basis

Essential Requirements:

- Good standard of general education is essential and an Undergraduate Degree in a relevant field would be ideal
- Previous experience of making referrals and assessments
- An understanding of the needs of tenants living in specialist supported accommodation in respect of mental health



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