Waiter/ Waitress

5 months ago

Lyndhurst, United Kingdom The Stag Hotel Full time

'''Overview'''
We are seeking experienced and enthusiastic individuals to join our team as Bar Staff and Restaurant Staff. As a member of our team, you will play a key role in providing exceptional service to our guests and ensuring their overall satisfaction. If you have a passion for the culinary arts, enjoy working in a fast-paced environment, and have excellent customer service skills, we would love to hear from you.

'''Responsibilities'''
- Greet and welcome guests in a friendly and professional manner
- Take drink orders and serve beverages promptly and accurately
- Prepare and serve a variety of alcoholic and non-alcoholic drinks
- Provide recommendations on drink selections based on guest preferences
- Upsell additional food and beverage items to enhance the guest experience
- Maintain cleanliness and organization of the bar area
- Adhere to all food safety and sanitation guidelines
- Handle cash transactions and process payments accurately
- Collaborate with kitchen staff to ensure timely delivery of food orders
- Provide exceptional guest services by addressing any concerns or inquiries
- Monitoring inventory levels of food, beverages, and supplies. Assisting with placing orders and receiving deliveries. Ensuring proper storage and rotation of perishable items.
- Ensuring that the dining area, restrooms, and kitchen are clean and well-maintained. Assisting with cleaning duties as needed.
- Helping to organize and execute special events, such as parties or themed nights. Assisting with promotional activities and marketing initiatives.

'''Skills'''
To excel in this role, you should possess the following skills:

- Basic math skills for handling cash transactions and calculating bills
- Upselling abilities to promote additional food and beverage items
- Strong time management skills to prioritize tasks in a fast-paced environment
- Knowledge of food safety regulations to ensure proper handling of ingredients
- Culinary knowledge to assist with food preparation when needed
- Familiarity with restaurant operations and standards of hospitality
- Ability to work efficiently in a kitchen environment, including basic knowledge of kitchen equipment
- Excellent communication skills to interact with guests and provide exceptional service

**Job Type**: Zero hours contract

Pay: £9.00-£11.50 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Flexitime

Schedule:

- Day shift
- Overtime
- Weekend availability

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person

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