Quality Checker

We currently have an exciting opportunity for an experience Adults Health Care professional to join our business as a **Quality Checker**, working within our Quality and Compliance team.

The role of a Quality Checker will be responsible for auditing and monitoring a number of care portfolios, under the guidance of the Service Improvement Manager. Analysing information in detail, simulating CQC’s key lines of enquiry and risk-based methodology before reporting on compliance.

This is a great opportunity for an experience Adults Health Care professional who is motivated by quality improvements and possesses exceptional level of attention to detail.

**Contract**: Full-Time, permanent.
- **Hours**: 40 hours a week, full-time Monday - Friday
- **Salary**: £14.00ph
- **Location**: Hybrid working, with regular travel across the organisation

**Key Responsibilities**:

- Conducting key Quality Audits including desktop and on-site locations in line with CQC requirements and iBC’s internal Quality Assurance Framework.
- Conducting periodic spot checks across both Residential and Supported Living services including spot checks of wake night shifts.
- Recording and reporting findings in line with the company’s compliance systems
- To support the Service Improvement Manager to drive forward tailor-made action plans.
- Keeping up to date with latest regulatory requirements and the ability to ensure compliance with regulatory and contractual requirements relating to quality standards, systems, and processes.
- Analysis and collating of positive outcomes from services and to ensures records and reports are meticulous, maintaining an audit trail of decisions, actions, and outcomes.
- To review appropriate documentation, procedures, policies as directed by your line manager.
- To assist the Quality Team in ensuring that iBC Health Care Policies and Procedures, CQC standards and Health and Safety requirements are adhered to.
- To record and communicate to others the wishes and needs of service users where appropriate. Facilitate the service users in decision making, promoting choice and involvement.
- Performing routine risk assessments to help services understand compliance risk, scope, and significance.
- Assist in the gathering of information internally in response to requests by regulatory organisations.
- Performing administrative tasks such as file creation and maintaining files of ongoing projects as well as regularly using our electronic compliance system.

**Person Specification**
- Extensive experience in the Health and Social Care sector
- Must have recently worked within a Team Leader level role within an Adults Social Care setting.
- A knowledge of regulatory compliance
- Experience of audit processes
- Must be familiar with using Care Management Systems - Preferably Nourish
- Exceptionally well organised and poses a can-do attitude.
- High level of attention to detail
- Strong knowledge of industry protocols and best practices
- Good ability to develop collaborative relationships with stakeholders.
- Driving License and Vehicle

**Benefits when working with IBC.**
- Competitive Salary, which will be reviewed annually.
- Fully paid Comprehensive Training and induction programmes
- Career development and progression opportunities
- Funded Qualifications and career development
- Innovative reward and Recognition schemes.
- Spot Bonuses to reward colleagues for going above and beyond their job duties.
- Long Service awards recognising colleagues reaching work milestones.
- Casual Dress
- non uniform
- Enhanced Paid Leave (Maternity, Paternity, Adoption and Compassionate leave) on successful completion of probation.
- Access to Health Assured Assistance
- Paid Holidays (28 days Inc Bank Holidays)

**Who is IBC Healthcare and what do we do?**
- IBC are a leading Health & Social care provider in the Midlands, providing support to 100s of individuals with learning disabilities, complex needs, autism & mental health needs.
- As an employer, we invest heavily in the support structure to ensure day to day support is always given and that all staff members are equipped and trained to do the best they can in their roles. We believe our staff do amazing every single day because they do
- Our staff survey which has recently been conducted concluded that:

- **97% of our entire workforce have recommended IBC Health Care as a great place to work.**:

- **93% of our entire workforce are likely to remain within IBC for the next 3-5 years.**

INDMP