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Sales Assistant

3 months ago

Newport, United Kingdom Jack the Giant Storer Full time

Jack the Giant Storer is a leading Welsh flooring and building materials retailer. We have a dynamic and friendly work environment.

We are looking for a Sales Assistant to join our team. The Sales Assistant will be responsible for processing and recording sales transactions, collecting overdue accounts and maintaining customer records. We're looking for a thorough, detail-oriented individual happy doing clerical work and conducting one-on-one customer service. If you're willing to do administrative and sales-related tasks, then this position is the ideal fit for you.

Main Responsibilities:

- Assist customers with selecting and purchasing products (face-to-face, online or over the phone).
- Recommend a variety of merchandise that is appropriate for the customer's needs.
- Answer customer questions about products and services.
- Develop and maintain relations with customers and community organizations.
- Be able to explain products to customers.
- Contact cargo/delivery companies to enquire about shipments.
- Be able to update marketplace and website listings.
- Manage social media accounts.
- Keep a record of the stock.

**Requirements**:

- Training can be provided
- Ideal for someone looking to gain hands-on experience with customer service and e-commerce

**Job Types**: Full-time, Part-time

**Salary**: £10.50-£12.50 per hour

**Benefits**:

- Company events
- Employee mentoring programme
- Flexitime
- On-site parking

Schedule:

- Day shift
- Flexitime
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Newport: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: JGSA231

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