Retail Assistant

7 months ago


Corby, United Kingdom Vapers Place Full time

**About us**

**About us**

Vapers Place is the leading vape store in Corby, as can be seen on google, with an outstanding reputation in customer care. Most of our business comes from referrals. Think you're up for the challenge?

In a relaxed & welcoming setting, professionalism & putting the customers needs first are at the heart of everything we do, making not only a positive impact to customers experience in store, but also quite often in their's and their family's lifes.

Our work environment includes:

- Food provided
- Relaxed atmosphere
- Flexible working hours
- Lively atmosphere
- Growth opportunities
- Professionalism

**About us**

Vapers Place is the leading vape store in Corby, as can be seen on google, with an outstanding reputation in customer care. Most of our business comes from referrals. Think you're up for the challenge?

In a relaxed & welcoming setting, professionalism & putting the customers needs first are at the heart of everything we do, making not only a positive impact to customers experience in store, but also quite often in their's and their family's lifes.

Retail Sales Assistant

This is a role with opportunities of growth towards the role of Sales Consultant.

A few of the responsibilities of the role include:

- Cashing up.
- Assisting with order requirements
- Receiving, counting, displaying, and storing replenished stock.
- Monitoring stock levels.
- As a key holder, you may be responsible for setting the alarm and ensuring the shop is securely locked.
- Supporting other staff in the advice to customers on the most appropriate product for them based on the customers needs
- Assisting in Dealing with customer complaints.
- Providing excellent customer service.
- Reporting to the Store Manager on store performance, and ideas on how to improve sales and achieve targets.
- Always maintaining a smart appearance.
- Ensuring stock is displayed to a high standard.
- House Keeping

**Vapers Place** is dedicated to delivering a customer experience that’s unlike any other. You will play a key role in helping maintain to maintain that. You’ll always provide excellent customer service by attending to customer needs in a prompt and friendly way. Every day is an opportunity for you to turn another **Vapers Place** visitor into a loyal customer.

Working as a Retail Assistant for **Vapers Place** brings a lot of diversity and so there’s certainly no risk of getting bored. Everyone here understands exactly what needs to happen to maintain success.

Key Qualifications
- Ability to work unsupervised and work confidently in lone working environments.
- Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction.
- Strong interest in technology, and agility at learning new products and features.
- Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.

Additional Requirements
- You have strong people skills — you’re approachable, a good listener, and empathetic.
- You'll also need to have a good phone manner, as you'll need to answer the store phone when customer calls/queries come through
- You’ll need to be flexible with your schedule in turn for us being flexible with yours, despite flexible hours being available. Overtime may be required at times for holiday and sickness cover.
- Able to work alone as well as part of a team.
- Excellent organisational skills.
- Fast learner
- Having experience / knowledge in Electronic Cigarettes is ideal but not essential as full training is provided

**About the role**:

- Part Time
- 16 - 25 hours
- Competitive basic salary & bonus scheme.
- Training is carried out internally.
- Performance-related pay reviews (up to 7% annual pay rise)
- Ongoing training and personal development.
- Come and join us for a chat...

Applicants must be 18+ to apply.

**Salary**: £10.50 per hour

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Full shift or half shift
- Holidays
- Monday to Friday Available
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Corby: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have any previous experience in using Electronic Cigarettes and/or knowledge of how the product(s) work? (Not a requirement as full training is provided)
- Are you over the age of 18? [Must be over 18 to sell age-restricted products at Electronic Cigarettes Ltd]
- Hours to be negotiated at interview.

**Experience**:

- Customer Service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

**Job Type**: Part-time

**Salary**: From £10.50 per hour

Expected hours: 16 - 25 per week

**Benefits**:

- Employee discount
- Flexitime

Schedule:

- Flexitime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- T


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