Supervisor

3 weeks ago


Cardiff, United Kingdom Esquires Coffee Full time

For 25 years, Esquires Organic Coffee Company has been cultivating a culture and brand that redefines the coffee space. Our indie, unpretentious environments provide a space for people of all ages to relax, socialise, study, collaborate or work. We believe in working hard while also enjoying our work. We also serve amazing Fairtrade, organic coffee, excellent cocktails, and delicious food.

We're on a mission to build something unique and special in the U.K and we need exceptional Supervisors to help us deliver this. As we are in our initial stages of growth you can have the opportunity to take on larger roles within the organisation in the future. We want our Supervisors to:

- Be a part of a dynamic team with enthusiasm at the heart. Someone who is motivated, energetic, willing to be part of a hard working team and the ability to showcase and celebrate their and others uniqueness but most importantly lead from the front.
- Ensure our customers who visit have first class service and a great product with a clean comfortable environment to enjoy their time with us. Train your team to deliver these standards especially on your days off.
- Assist management in day to day store operations, maintaining high standards and fostering a positive environment amongst colleagues and customers.
- Demonstrate a successful track record of given KPI's
- Proactively solve customers problems and ensure customer satisfaction in various situations.
- Maintain high cleanliness standards
- Have a great base of product knowledge in order to educate staff and answer customers queries.

**Job Type**: Full-time / Part-time

**Pay**: £12 hourly

**Benefits**:

- Employee discount
- Referral programme
- Sick pay

**Schedule**:

- 10 hour shift
- 8 hour shift
- 6 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

**Supplemental pay types**:

- Tips

**Experience**:

- Worked in a hospitality setting: 1 year (preferred)

**Work Location**: In person

**Application deadline**: 03/06/24

**Expected start date**: June 2024

**Job Types**: Full-time, Part-time, Permanent

Pay: £12.00 per hour

**Benefits**:

- Employee discount
- Referral programme
- Sick pay

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person


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