Vehicle Valeter Jaguar Land Rover Brighton
4 months ago
Harwoods Group is an automotive retailer representing prestigious car Brands - Aston Martin, Audi, Bentley, BMW Service, Jaguar and Land Rover, McLaren, MAN, Volvo and the most recent addition, INEOS. We have over 25 businesses providing sales, service and accident repair services across Sussex, Surrey, Kent and Hampshire.
JOB PURPOSE
Department/Business/Location:
Aftersales & Sales
Reports to:
Aftersales Manager & General Sales Manager
Direct Reports:
Motor Clean Operatives
KEY RESPONSIBILITIES
Ensure all elements of our valeting operation operates effectively.
Ensure all Valeting Areas are always staffed and kept tidy.
è To ensure site security and front gate is always secure.
At the request of the sales, service departments, carry out driving jobs as and when required.
Carry out a pre-delivery quality check and ensure the vehicle meets customer expectations on all vehicles completed.
To ensure all Vehicles are cleaned and completed as per the department’s requests.
To establish a great working relationship with our onsite valeting partner
Keep designated car parking areas clear of vehicles (other than in the event of deliveries).è Maintenance of external car parking areas to ensure they are free of litter, cigarette butts etc.
Maintain safe working practices and standards, including driving all vehicles with due care and attention for all customers, road users and pedestrians.
To establish operational processes to ensure all site KPI regarding vehicle preparation are met.
To manage and support all third-party contractors whilst on site.
To carry out full valets & cleans when required to support the vehicle preparation team.
To ensure our teams have the correct and relevant PPE & equipment to complete jobs effectively and safely.
Skills & Requirements
Essential:
Passion for delivering excellent customer satisfaction.
Good organisational skills.
Experience in Automotive Valeting Operations
Attention to detail
Great communication skills
Energy and enthusiasm.
Full UK driving licence.
Smart appearance.
**Experience**:
Desirable:
Previous Automotive Valeting experience desirable not necessary
Experience of managing and leading a team
Experience of creating efficient processes in a fast-paced environment
TEAM MEMBER COMPETENCIES
Delivering Memorable Customer Service.
Skills for the job
Efficiency
Literacy
Numeracy
Smart Appearance
Hours: Mon - Friday 8am - 5.30pm Saturday 9am - 1pm on a rota
**Salary**: £22,000.00-£23,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Brighton JLR
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