Finance Liaison Officer

1 month ago


Liverpool, United Kingdom Assisted Homes CIC Full time

Job description

**Who we are**

Assisted Homes CIC is a non-profit organisation providing accommodation to homeless single adults with low to medium support needs.

Our head office is based in Wood Green N22, with our support services spread accorss the north London boroughs of Enfield and Haringey, currently supporting over 150 individuals in our 30 properties.

**Who are you**

The role of the **Finance Liaison Officer **will be to provide comprehensive finance support to all our residents in our service. The main purpose of the job is to sustain our clients’ licences, support them with their service charge management and to be their main contact for all things personal finance.

**Responsibilities**
- Telephone contact with clients
- Correspondence
- Payment plans
- Diary Management
- Data entry
- Setting up standing orders
- Housing Benefit recovery

**Key objectives**
- Maintain and reach company service charge target
- Ensure clients meet their own financial responsibilities
- Creative approach to recovering service charge

**Essential Skills**
- Great IT and data entry skills - Excel proficiency is important
- Strong communication and interpersonal skills. Able to be assertive when dealing with challenging conversations
- Great attention to detail
- Trustworthy and discrete with confidential information
- People-focused and great at building empathy with customers

**Desired Skills**
- Comfortable with numbers and financial data
- Excellent ability to organise and coordinate tasks
- Comfortable working in a fast-paced environment
- Driven to improve processes and systems

If you think you'd be a good fit as Assisted Homes’ Finance Liaison Officer, we look forward to meeting you


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