Field Loss Adjuster

2 weeks ago

East of England, United Kingdom Talent Nexus for Everpool Recruitment Full time

Everpool Recruitment, are delighted to be supporting our client, to place an experienced Loss Adjuster, on a field basis, working within their friendly and ever expanding team

This role will include travel across the Midlands and East Anglia region, therefore you should have a full UK Driving licence.

This is a great opportunity to join and exciting business within the insurance, sector who are always growing

**What we ask of you?**

You should have excellent interpersonal skills, both verbal written and listening.

Able to liaise confidently with customers, on a face to face basis.

You should be able to emphasise, show an understanding and appreciation of the customer during a difficult time.

Very good administration and computer skills, confident with all MS Applications.

Understand and see the bigger picture, have an excellent and professional customer service manner, able to liaise with both internal and external parties, involved in the claimant journey.

**Essential experience;**
- A background in property claims experience is a must, with ideally - 5 years upwards_
- Be CCI or CILA Qualified or working towards this also._

**Main Responsibilities and duties;**
- Conducting site visits and assessments to establish the cause and quantum of Insurance claims.
- Empathising and engaging with the customer to ensure that they are treated as an individual.
- Taking the time to consider the impact of the claim and the required claim stages
- Maintaining confidentiality and high personal ethical standards throughout.
- Appropriately obtaining high quality information by investigating in a timely manner, supported by site notes, photographs, witness statements, and other appropriate evidence.
- Understanding the relevance of the information obtained to decide upon a step-by-step plan to conclude the claim.
- Demonstrating the confidence and knowledge to make decisions regarding policy liability, quantum and subrogation and risk management issues. Recognising when assistance is required from other colleagues when issues arise outside of the scope of the individual’s expertise.
- Effectively maintaining the line of communication between the various parties, thus orchestrating a successful claims outcome and creating a ‘joined up’ process.
- Providing a high level of technical, quality and customer service commitment.
- Remaining customer and client focused throughout the life of a claim, taking all the necessary steps to achieve customer satisfaction within the parameters of policy cover.

**Take a look what’s on offer, when working with this fantastic client;**
- 33 days holidays including Bank holidays
- Death in Service 3 x annual salary
- Critical illness cover
- Pension contribution scheme
- Health care plan
- Your birthday off
- Buy and sell holidays
- Charity events
- Free onsite parking
- Annual staffing awards
- Health cash plan
- Wellbeing assistance
- Discounts on eating out and much more

**Job Types**: Full-time, Permanent

**Salary**: £35,000.00-£45,000.00 per year

**Benefits**:

- Flexitime

Schedule:

- Day shift
- Flexitime
- Monday to Friday

**Experience**:

- Loss Adjusting: 3 years (required)

Licence/Certification:

- Be CCI or CILA Qualified or working towards this also. (required)
- Driving Licence (required)

Work Location: On the road

Reference ID: JELossAdj

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