Livingstone House Sw

**Job profile**:

- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:

Job reference
- REQ004896
- Date posted
- 11/07/2023
- Application closing date
- 11/08/2023
- Location
- Brent
- Salary
- £24,856.00 per annum
- Package
- Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time, Permanent
- **Livingstone House SW**:

Job description
- We’re looking for a kind, compassionate and resilient **Support Worker to join our Homelessness service in Brent.**

**£24.856.00 per annum, working 40 hours per week. **_Benefits include 25 days Annual Leave, pension schemes, _staff discounts, healthcare and career progression._

Want to feel like you’re part of one team? You’ll feel at home here.

Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._

**What you’ll do**:
Livingstone House is a 24-hour staffed 92-bed mix-gender hostel, which provides short-term supported housing for single homeless vulnerable people with Low to Medium support needs. Look ahead provides the support function and Riverside provides the housing management and night concierge. The Service provides on average 5 hours of weekly support to customers who reside in the hostel with the aim to provide them with the tools to move on within the community and live independently.

**About you**:
**_ Key Responsibilities: _**
- To provide support to peers and management, being flexible and responsive, and help bespoke support for each customer’s abilities and aspirations
- To implement the principles of personalization, as part of a local service plan.
- To help support your colleagues to maximise the customers’ independence.
- To motivate customers to access educational and training opportunities and to integrate fully in the community
- To support up to 14 customers to sustain their tenancies
- To promote customer involvement in all aspects of your work
- To take on a project that will help assist the service move forward
- To work closely with peers/customers and lead on initial referral assessments, aiding their journey for betterment & lead on the resettlement of customers
- To maintain appropriate records to a sound standard in accordance with the Look Ahead policies and procedures.
- To attend Case Conferences every 6 weeks where viable
- To attend provider meetings and update upon service delivery
- Working hours are either an 8 am until 4.00 pm or a 1.30 pm until 9.30 pm on a rota basis which will include weekends

**What you’ll bring**:

- Applicants that are passionate about their setting / Sector
- Applicants must have good IT skills and much of the role is system based
- Applicants need to have and understanding of housing, they will be dealing with health and safety, arrears, housing management.
- Resilient to dealing with complex behaviour

**Essential**:

- Transferable skills
- Experience would be **brilliant**:

- Safeguarding
- Worked in the care sector.
- Time management with is key in all area’s
- Leadership
- Teamwork
- Communication
- Resilience
- IT skills
- Customer service skills
- Trustworthy

**Desirable**:

- Problem solving
- Ability to work under pressure
- Confidence
- Change management
- Someone who has support work background will be a plus but not **essential**

**About us**:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
- Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment._
- We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date._