Mobile Warden

Job Information
Northumberland County Council’s Staff Bank provides a pool of highly skilled temporary workers who are looking for a long-term placement, or who want to work flexibly within the council. If a team needs support due to sickness, common staff shortages, or general vacancies, they call upon registered bank members to fill available assignments. These can be filled via a long-term assignment for up to 12 months or on an ad hoc basis.

**The Service**

Northumberland Telecare

Northumberland Telecare provides a service across Northumberland providing a range of Telecare equipment to enable service users to live independently in their own homes. We operate 24/7, every day of the year.

**The Role**

We are looking for enthusiastic and committed individuals to work both within our control room and out in the community providing a mobile warden service.

Mobile Wardens install Telecare equipment across the County, carry out routine visits and respond to emergency situations and lifeline activations.

Successful applicants must have excellent communications skills and be confident to deal with emergency situations often where the caller or client is in distress. Individuals should have a calm and empathetic approach when dealing with vulnerable clients both over the phone and face to face.

The role will involve working a variety of shifts including days, evening, nights and weekends..

**Benefits of joining NCC’s Staff Bank include**:

- Flexible contract - work and earn alongside your current commitments
- Career opportunities - Build and increase your employability and professional network with the opportunity to gain fixed term and permanent contracts.
- Try different roles within the organisation to find your fit.
- Develop new skills and enhance current expertise to help supplement your career.

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930