Technical Ops Project Coordinator

2 weeks ago

London, United Kingdom Career Moves Group Full time

**Technical Ops Project Coordinator**
**Location**:London (Hybrid)
**Length**:11.5 months
**Rate**:£23.08 p/h
**Hours**:9am - 6pm
- Execute complete tasks within the scope of a larger program under guidance from the manager.
- Plan and manage well-defined projects and established processes of limited complexity and scope.
- Exercise discretion in selecting approaches from clear options to address challenges seeking guidance from manager or senior team members when appropriate.

**Challenge**:

- Complete tasks outside of established processes when necessary.
- Escalate complex challenges to senior team members or managers in a timely manner and work to assist in addressing those challenges by supporting senior team members.

**Influence**:

- Engage through effective verbal and written communication.
- Manage and build trusted-advisor relationships outside the team to contribute to cross-project collaborations and best-practice sharing.
- Execute tasks in line with timing, goals, and objectives within a set of projects.
- Exchange program related information and knowledge with the team, helping to maximize efficiency and reduce rework.
- Support efforts to create process improvements within the project.
- Possess a basic understanding of the process area with an awareness of when to seek additional support and guidance.
- Demonstrate understanding of basic project management skills such as project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and process documentation.
- Start to acquire an understanding of relevant programs from our client, and methods.

**Skills**:

- Ability to understand goals and corresponding levers to grow crucial business metrics, understanding the value that it brings to stakeholders.
- Ability to partner with and influence clients, partners, and/or service providers. This includes setting service level agreements (SLAs) and taking a consultative and data-driven approach. Ability to understand stakeholder needs through dialogue beforeconducting analysis and making recommendations.
- Ability to analyze information, draw conclusions, generate alternatives and solutions, and evaluate outcomes. This includes the ability to use data to add value to business planning and strategies.
- Knowledge of our client's product areas and key trends associated with those product areas. Knowledge of the changing landscape of the industry, product areas, other key players, and/or markets including technology trends and issues that affect the operationsof one’s business and organization.
- Ability to set meeting agendas, understand the audience, set action items, and drive meetings to the desired outcome. This includes following up on action items and communicating decisions that result from meetings.
- Ability to build and maintain a professional network internally and externally and identify opportunities for collaboration.
- Ability to identify opportunities and/or deals with potential and/or existing customers/partners, including the ability to propose strategies or solutions, and the skills of recognizing business needs, communicating, collaborating, and nurturing opportunitieswith others.
- Knowledge of the process of managing several related projects, often with the intention of improving an organization's performance.
- Knowledge of resource allocation/budgeting procedures and budget management strategies.
- Ability to anticipate, assess, and manage risk (e.g., operational, product, team health) by identifying or developing strategies to mitigate the risk or the negative effect of the risk.
- Ability to interact confidently, clearly and respectfully with others, especially senior leaders of the organization, to present/defend/clarify concerns or issues regarding an existing project, program or solution. This includes the ability to effectivelyaddress difficult questions, handle pushback from a high-level audience, and maintain a professional demeanor while engaging in difficult or sometimes high-pressure situations.
- Ability to influence and inspire an audience by crafting stories using data that elicit empathy or create buy-in.

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