Senior Care Specialist
2 weeks ago
We are looking for a Senior Care Specialist (Team Leader) who is looking to do between 30-40 hours a week.
- You will be responsible for implementing field-based quality control systems and providing support for Care & Support Workers in your team.
- Communication skills are key in this vital role. You must show confidence in your communications. You must be able to build strong relationships with our customers, our care team and other professionals.
- You will be responsible for taking new care workers through the induction process and providing them with ongoing guidance, hands-on, field-based training and supervision, enabling them to provide the best possible home care service to customers.
- If you enjoy inspiring people to provide the very best care and support to vulnerable people, then this challenging but exciting and highly rewarding opportunity could be exactly what you are looking for.
- The role will also include offering personal care to the people we support
Required experience:
- At least two years experience in a similar role within the domiciliary care sector*
- Customer reviews
- Attending customer's first call to introduce the Care Workers
- Spot Checks
- Assist Care Coordinators to allocate unassigned calls during office hours as appropriate
- Undertake field-based training to ensure Care and Support Workers are working within their competency level
- Ensure all reporting and recording documents are kept up-to-date
- Assessing Care and Support Workers
- Actively provide care as and when required
- On-call Duties
This role is based on a shift pattern. Working Monday
- Sunday between 7 am and 10 pm.
**Job Types**: Full-time, Permanent, Graduate
**Salary**: £20,000.00-£22,000.00 per year
**Benefits**:
- Company car
- Company events
- Company pension
- Free or subsidised travel
- On-site parking
- Referral programme
- Sick pay
- Work from home
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus
Work Location: Hybrid remote in Milton Keynes, MK14 6GD
Reference ID: PCS-TL-23423
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