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South Cerney, United Kingdom De Vere Cotswold Water Park Full time

**De Vere Cotswold Water Park**:
**Conference and Banqueting Supervisor**:
**What is the main purpose of the role?**

As a key part of our Conference & Banqueting team, you will be responsible for overseeing and supervising the general and specific operational issues and administration of all reservations within the centre to ensure the potential of the venue is maximised and monthly budget achieved.

You will positively approach all sales opportunities in order to achieve the property’s sales plan, ensuring that all sales disciplines and procedures are followed in order to develop the business. You’ll also need to exercise efficient diary management in order to manage the yield within the conference office.

The fundamental part of this role is to deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings as well as helping to host events during busy seasonal times.

To be successful in this role you will need previous experience within a conference or banqueting role, providing excellent customer service and be a strong problem solver, especially when it comes to dealing with customer queries.
It is also desirable that you can demonstrate some hotel based experience, although this is not essential, but you must have previously worked events on a large scale.

In addition you will need to be:

- A strong communicator
- Flexible in your approach
- Driven to succeed

**The Pay & Benefits**:
At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues.

That’s why we are proud to offer the following benefits for the role of Conference and Banqueting Supervisor.
- £23,000 per year
- Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
- 28 days holiday each year (increasing annually up to 33 days)
- An additional paid day off for your birthday, with a £20 love to shop voucher to celebrate the occasion
- Venue closure over the Christmas period
- Complimentary 2 nights stay in a De Vere property to celebrate your employment anniversary, with additional monetary rewards for long service milestones
- Competitive colleague and friends & family rates for overnight stays at De Vere properties, with 50% discount on Food & Beverage
- Monthly colleague recognition through our You Are De Vere rewards programme
- Access to our Exclusively Yours Benefits portal, which includes discounts on retail, travel and leisure activities
- Excellent career progression and training opportunities, including access to Apprenticeship programmes and study support
- Access to Hospitality Action, our Employee Assistance Programme with 24/7 health and wellbeing support
- Use of Wagestream financial wellbeing platform, allowing instant access to your pay
- Subsidised travel options to support your journey to or from work
- Regular team appreciation events, including a Christmas & Summer party
- Free meals on duty in our colleague dining facilities
- Company Life Assurance scheme

As one of the largest hotels in the Cotswold area, De Vere Cotswold Water Park hosts many fun and exciting weddings, events and meetings such as Alice in Wonderland themed dinners, theatrical conferences and Narnia themed events. We also boast four lakeside locations for our guests to eat and drink, a destination spa, 20+ meeting rooms and more than 300 bedrooms.