Enforcement Supervisor
2 months ago
Euro Parking Services is an established Car Parking Management Company, with extensive and comprehensive experience in the UK parking control industry. We currently manage and operate in over 500 car parks across the UK, 24 hours a day and 365 days a year.
We currently have an opportunity for an **Enforcement Supervisor** based in Birmingham to effectively lead and manage our Parking Enforcement activities, so that it achieves the required profitability and the Standards of Quality.
As a **Enforcement Supervisor** your responsibilities will include:
- Supervise and motivate a constantly growing team of Parking Enforcement Wardens and ensuring they are aware of their individual objectives, are competent to achieve them, and their performances are monitored, realistically assessed, and improved where appropriate.
- Plan & execute patrol routes and Rotas for Parking Enforcement Officers. Set clear team goals and meet SLAs.
- Responsible for monitoring and supervising a team in of ANPR, CCTV & Parking officers to achieve the organization’s objectives and meet SLA for car park enforcement.
- Responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum
- Should create a cohesive team that works efficiently together to maximize the Enforcement team's potential.
- Delegate tasks and set project deadlines & communicate with teams about their performance.
- Visits to Parking/Client sites (if required) and overall Site Management (Sites/Wardens/Clients) including monitoring of Collections from Pay & Display Machines etc.
- Conducts regular meetings with Managers and provide weekly reports.
- Strong organizational skills - highly organized self-starter and ability to think-on-the-feet, Pragmatic, with strong prioritization and time management skill.
- Team Management Skill - Ability to effectively communicate within the team, train and delegate assignments to meet timelines and requirements of a project.
- Demonstrated ability to manage multiple tasks simultaneously and complete work within allocated time frames.
- Excellent Communication Skills - Ability to build positive relationships with strong influencing skills.
- Energetic, able to remain professional, calm, and polite when under pressure and adapt quickly in a changing environment.
**Knowledge**:
- Good understanding of Team Management and Supervision.
- Business Management or equivalent will be beneficial but not required.
**Experience**:
- 2-4 years of experience in Team Management.
- Experience working in Parking Management Industry will be beneficial but not essential.
**Job Type**:
- Full-time
**Salary**:
- £25,000.00-£30,000.00
**Benefits**:
- Company events
- On-site parking
**Schedule**:
- 8-hour shift
- Day shift
- Monday to Friday
**Supplemental pay types**:
- Performance bonus
**Work Location**:
- In person
**Salary**: £25,000.00-£30,000.00 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
**Experience**:
- Statement Taking: 1 year (preferred)
- Investigations: 1 year (preferred)
Licence/Certification:
- Driving (preferred)
Work Location: In person
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