Senior Finance Assistant
4 weeks ago
**2 x Full Time 37 hours per week permanent roles available. Interviews to be held on the 21st and 22nd June.**
We are looking for 2 Senior Finance Assistant roles within Client & Carer Financial Services, which is a finance admin team within Adult Social Care (ASC).
You will have a key role in working directly with people who have been assessed to pay a contribution towards their support costs.
You will manage your own varied workload, working autonomously on tasks when required, taking ownership and responsibility in those areas. You will need good written and spoken communication skills as the role includes liaising with colleagues across the council and internal and external clients and suppliers. Attention to detail and accuracy are essential.
The role will be:
- To work with service users and/or their agents to resolve issues/queries relating to their assessed personal contributions or billing queries to ensure prompt payment.
- To work with care providers to resolve queries relating to payments.
- To resolve queries in relation to charging at the first point of contact to include problem or complaint investigation and resolution.
- To provide information, advice and guidance to service users and practitioners
- To collect and assess information such as auditing Direct Payments or Income & Expenditure.
- To support service users in managing their direct payment effectively.
To find out more please see the Day In The Life of a Senior Finance Assistant document.
We offer a supportive and flexible environment. You will be part of a busy, friendly and committed team. You will have the option to work from home or from our office at City Hall.
We are looking for somebody who is Dedicated and strives to make a difference; Collaborative, Curious and believes there are always opportunities to do things better; Respectful and who takes Ownership and accepts personal accountability. If this is
**_you_**, we would love to hear from you.
**Why Bristol City Council?**
At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high profile organisation.
Join us and you’ll receive a generous rewards package including flexible working and flexi-time, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.
**How do I apply?**
**For further information, please see A Day in the Life of which will give you an overview of the work that you will be involved in.**
**If you have any queries please contact**:
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