Admissions Team Member

3 weeks ago

Dudley, United Kingdom Black Country Living Museum Full time

Job Advert

**Admissions Team Member**

**Location**:Dudley

**Pay rate**: £11.45 per hour

**Contract**:Permanent, part-time

**Working Hours**:

- ** Peak Season (on or around 1st April - 31**st** October)**: 18 hours per week
- ** School Holidays (outside of peak)**: 25 hours per week
- ** Non-Peak Periods**: 0 hours per week
- ** General operating hours**: 8:00am - 6:00pm (occasional evenings until 11:00pm)

The Black Country Living Museum is seeking an Admissions Team Member to join the Visitor Welcome and Admissions team. This is an exciting opportunity to join the Museums front line, where you’ll be helping visitors transcend into the past by creating a seamless experience.

**What are the duties?**
- Greeting and welcoming visitors.
- Checking, scanning, and selling tickets.
- Ensuring the welcome centre is tidy and well-presented at all times.
- Handling face to face admissions queries.
- Helping customers navigate the museum.
- Operating the Museums Admissions IT systems (Tessitura).

**What will you be doing?**
- Respectful and confident people skills.
- Enthusiasm for offering high level customer service.
- Excellent communication skills.
- Flexible approach to work and hours of work.
- Confident IT Skills.

**Who are we?**

We are an award-winning open-air museum. Throughout our 46-year history, our aim has always been clear: _Inspiring _**_your _**_discovery of the Black Country_. We ensure that the revolutionary story of the Black Country’s industrial landscape - the first ever of its kind in the UK - is celebrated by generations.

**What can you expect?**
- Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
- Opportunity to learn new skills.
- Competitive rewards & benefits.
- Supportive & inclusive work culture.
- Positive attitude to work-life balance.

**_

**Closing date**: 29th May 2024

Interviews are expected to take place on 3rd June 2024, adjustments will be made should successful applicants be unable to attend.

As we say in the Black Country, tara-a-bit

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