Document Controller

2 weeks ago


Reading, United Kingdom Project People Full time

**Document Controller / Document Control Lead - Permanent - Reading/Hybrid - In office 3 days per week**

Exciting new opportunity for an experienced Document Controller, with SharePoint expertise and someone who has been part of Document Control implementation processes, to join leading telecoms company in Reading.

**The Role**:
Reporting directly to the Head of Quality Assurance and Operational Excellence, the Document Controller will work very closely with the Management Systems lead as well as the wider business in development and delivery of MBNL's Management System. The Document Controller should provide a point of focus for formal control of standards, process and technical documentation within MBNL. The role acts as a 'gatekeeper' to ensure that critical documentation is managed in accordance with our internal, Shareholder and regulatory requirements, ensuring that the Management System is the 'single source of truth' within MBNL.

**Key Responsibilities & Accountabilities**:

- Coordinate and oversee the update, review, approval, release and archiving of process and technical documentation that forms the MBNL Management System.
- Organise and maintain the MBNL document management system in a structured and accessible manner.
- Establish and improve business wide document management standards and processes.
- Take responsibility for the creation, control and usage across MBNL document templates, ensuring they remain current, accessible and fit for purpose.
- Maintain relevant and accurate records of documents, including logs, databases, and registers, to facilitate easy retrieval and maintain audit trails.
- Provide direct support to the HSEQ team in the creation and maintenance of the HS&E Legal Registers, Aspects/Hazards and HSEQ standards, processes, procedures, guidance, templates and forms.
- Support the Management Systems Lead in implementation of an integrated Business Management System covering Quality, Health and Safety and Environmental Management Systems (i.e. compliant to ISO 9001:2015, ISO45001:2018 and ISO14001:2015).
- Assist in data entry tasks related to document management and control.
- Undertake periodic monitoring, review and audit of document management processes and document system across the MBNL organisation.
- Ensure document changes are communicated in a manner relevant to the document audience and degree of changes made.
- Provide training to MBNL, its shareholders and suppliers regarding tdocument management standards and processes to ensure correct usage.
- Support the implementation of corrective actions where documents require review and/or update during improvement activities.
- Assist in resolving any document-related issues or discrepancies.
- Provide relevant information, reports and support discussions to enable leadership of HSEQ at all levels in the organisation, ensuring this remains MBNL's non-negotiable priority.

**Critical Knowledge & Experience**
- SharePoint expertise
- Excellent attention to detail and organisation skills
- Professional document management training
- Knowledge of and experience within a ISO9001 and ISO45001 certified system.
- Experience within the construction or asset management industry and an awareness of CDM

Project People is acting as an Employment Agency in relation to this vacancy.


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