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Sales Support

4 months ago

Sheffield, United Kingdom Daisy Communications Full time

**Company Description**
Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working.

We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition - so there’s always an exciting new opportunity to support UK businesses on the horizon.
**Job Description** Salary: £22,308**

**Location: Sheffield**

**Working Hours: Monday to Friday 9:00-5:30 / 11:00-19:30 - if required (37.5 hours)**
- To accurately carry out product availability checks.
- To carry out full verification and build a sale prospect.
- To support and assist the Field and Offshore sales agents and customers in pre-live queries.
- To try and retain customers who want to cancel pre-live. (Commissions offered per save)
- Lead generation for Card terminal services (Commissions offered per Live CPS and the highest lead generation).
- Completing assigned quick notes.

**Qualifications**
- Effectively communicating with sales agents and customers
- Problem solving and resolution skills.
- Understanding of the CRM system
- Understanding of products and ordering process
- Familiar with all verification scripts and contract summaries

**Additional Information** What are the benefits of working at Daisy?**

Our ethos is simple: the more you put in the more you get out.

**We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.**

Here are some of the benefits that we offer
- 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days
- Holiday purchase scheme
- £500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Sim deals for you and your family/friends
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you're getting married