IT Support Technician
3 weeks ago
**IT Support Desk Technician**
**Inside IR35**
**£200/Day**
**Based in Crawley with Hybrid working (2/3 days per week)**
My client are looking for an IT Support Technician who has good technical knowledge and a customer-oriented mindset
Job responsibilities
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Records events and problems and their resolution in logs
- Follow-up and update customer status information
- Pass on any feedback or suggestion by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures
This contract would be suitable for someone with the following:
- Proven experience as a support desk technician or other customer support role
- Tech savvy with working knowledge of office automation products, service desk and desktop support.
- Good understanding of computer systems, PC’s, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues with a first contact expected fix rate of 60%
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
-
Commercial Service Support
1 week ago
Crawley, United Kingdom Michael Page Business Support Full timeThe Service Support Technician provides in-house technical support to customers, focusing on electrical and mechanical fault diagnosis and resolution. This role involves advanced remote fault finding, spare parts administration, and planning service visits. Client Details A UK-based manufacturer specializing in UV curing systems for printing, coating, and...
-
Field IT Support Technician
4 weeks ago
Crawley, West Sussex, United Kingdom Zenzero Full timeWe are looking for a skilled Field IT Support Technician to join our team at Zenzero. As a Field IT Support Technician, you will provide technical support and services to our customers and their end-users, working both on-site and remotely.About the Role:The successful candidate will have excellent technical skills and knowledge of Microsoft 365 and general...
-
Electrical Engineering Service Support
1 week ago
Crawley, United Kingdom Michael Page Business Support Full timeLooking for a service support to join a growing team based in Crawley. Must have electrical or Electronic Engineering City & Guilds Level 1&2&3 or HNC/HND or NVQ (Level 2 or above) Client Details A large manufacturing company based in Crawley. Description - Customer support through telephone, email or any other technology available. Dealing with issues and...
-
Equipment Support Technician
4 weeks ago
Crawley, West Sussex, United Kingdom beBee Professionals Full time £35,000 - £45,000We are seeking an exceptional Equipment Support Technician to join our team at BeBee Professionals in Crawley. This exciting opportunity involves performing preventive maintenance, resolving equipment issues, and ensuring the efficient operation of our manufacturing equipment. As a key contributor, you will collaborate with production teams to minimize...
-
Electrical Service Support Technician
4 weeks ago
Crawley, United Kingdom TechNichols Resourcing Ltd Full timeJob Description Role : Electrical Service Support TechnicianSalary/package: £42,000 to £44,000 per annum, private health, life assurance, 25 days holiday plus bank holidays Hours: 08:45 17:15 Monday FridaySite Location: Commutable from Crawley, Horsham, East Grinstead, Redhill, Croydon, Brighton and surrounding areasCompany A leading manufacturing...
-
Aviation Support Technician
4 weeks ago
Crawley, West Sussex, United Kingdom ABM Full timeAbout the Role: We are looking for an experienced Aviation Support Technician to join our team at ABM in London Gatwick Airport. The successful candidate will be responsible for maintaining the high standards of cleanliness and safety on our aircraft.Responsibilities:Vacuuming carpets and wiping down equipment and surfacesRemoving rubbish and properly...
-
Technical Service Support Technician
3 weeks ago
Crawley, West Sussex, United Kingdom TechNichols Resourcing Ltd Full timeAbout the Role:As a Technical Service Support Technician at TechNichols Resourcing Ltd, you will be responsible for providing technical support and assistance to our clients in the electrical industry.Responsibilities:Customer support through various channelsAdvanced remote fault findingElectrical fault diagnosis and mechanical fault diagnosisSpare parts...
-
Electrical Service Support Technician
1 week ago
Crawley, United Kingdom TechNichols Resourcing Full timeRole: Electrical Service Support TechnicianSalary/package: £42,000 to £44,000 per annum, private health, life assurance, 25 days holiday plus bank holidaysHours: 08:45 17:15 Monday FridaySite Location: Commutable from Crawley, Horsham, East Grinstead, Redhill, Croydon, Brighton and surrounding areasCompanyA leading manufacturing company are looking for a...
-
Mobile Technician
1 week ago
Crawley, United Kingdom Sprint Recruitment Full timeMobile LCV TechnicianLocation of the Mobile LCV Technician / LCV Technician / Van Mechanic / Fleet Engineer / Fleet Maintenance Engineer / Commercial Vehicle Mechanic / Mobile Mechanic / Light Commercial Vehicle Technician / Mobile Vehicle Technician - Crawley areaSalary for the Mobile LCV Technician / LCV Technician / Van Mechanic / Fleet Engineer / Fleet...
-
MET Technician
6 days ago
Crawley, United Kingdom Perfect Placement Full timeMET Technician / MET FitterCompetitive salary based on experience (£45,000 - £60,000)Opportunity for career growth and development within a supportive work environmentComprehensive benefits packageFriendly and professional workplace cultureOur Motor Trade Client is an esteemed family-run Accident Repair Centre Group based in Crawley and they require an...
-
MET Technician
1 week ago
Crawley, United Kingdom Perfect Placement Full timeMET Technician / MET FitterCompetitive salary based on experience (£45,000 - £60,000)Opportunity for career growth and development within a supportive work environmentComprehensive benefits packageFriendly and professional workplace cultureOur Motor Trade Client is an esteemed family-run Accident Repair Centre Group based in Crawley and they require an...
-
Electrical Service Support Technician
4 months ago
Crawley, United Kingdom CV-Library Full timeRole: Electrical Service Support Technician Salary/package: £42,000 to £44,000 per annum, private health, life assurance, 25 days holiday plus bank holidays Hours: 08:45 – 17:15 Monday – Friday Site Location: Commutable from Crawley, Horsham, East Grinstead, Redhill, Croydon, Brighton and surrounding areas Company A leading...
-
Vehicle Technician
2 weeks ago
Crawley, United Kingdom RK MOTORS Full timeKnow your way around a car? RK Motors is searching for an experienced **Vehicle Technician** to join their talented team of mechanics at their Crawley MOT centre. **Vehicle Technician** **Salary: Up to £30,000 p/a (DOE)** **Full Time, Permanent Role** **NVQ Level 3 Desirable but not Essential** **28 Days’ Holiday (including Bank...
-
Hospital Engineering Support Technician
2 weeks ago
Crawley, United Kingdom Finegreen Full timeA career opportunity has arisen at Finegreen for an experienced engineer to join their client's team as a Hospital Engineering Support Technician.This role involves providing technical support and maintenance services to a range of hospital and urgent care sites. The ideal candidate will possess strong problem-solving skills and the ability to work...
-
Electrical Service Support Technician
3 weeks ago
Crawley Down, United Kingdom Technichols Resourcing Ltd Full timeRole : Electrical Service Support Technician Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Salary/package: £42,000 to £44,000 per annum, private health, life assurance, 25 days holiday plus bank holidays Hours: 08:45 17:15 Monday Friday Site Location: Commutable from Crawley,...
-
Lecturer in Beauty Therapy
4 weeks ago
Crawley, West Sussex, United Kingdom This is an IT support group Full timeTeaching Opportunity:Crawley College is seeking a dedicated and experienced hair/beauty therapy professional to join our faculty as a Lecturer in Hair & Beauty Therapy. This is a fantastic opportunity to inspire the next generation of hair stylists, beauty therapists, nail technicians, or make-up artists, shaping their future careers in this exciting...
-
Care and Support Professional
3 weeks ago
Crawley, West Sussex, United Kingdom This is an IT support group Full timeCare and Support ProfessionalWe are seeking a compassionate and skilled Care and Support Professional to join our residential team. As a key member of our staff, you will be responsible for providing high-quality care and support to children with complex needs, working collaboratively with other professionals to achieve the best possible outcomes.Our...
-
Electrical Service Support Technician
1 week ago
Crawley, United Kingdom TechNichols Resourcing Ltd Full timeRole: Electrical Service Support TechnicianSalary/package: £42,000 to £44,000 per annum, private health, life assurance, 25 days holiday plus bank holidaysHours: 08:45 – 17:15 Monday – FridaySite Location: Commutable from Crawley, Horsham, East Grinstead, Redhill, Croydon, Brighton and surrounding areasCompanyA leading manufacturing company are looking...
-
Junior Application Support Technician
3 weeks ago
Crawley, United Kingdom Akixi Full timeJob Title: Junior Application Support TechnicianLocation: Crawley or PeterboroughJob Type: PermanentReports to: Senior Manager – Product SupportAbout AkixiAkixi is a fast-growing and profitable, privately-owned company, based in West Sussex, UK. Our portfolio of cloud-based real-time call and contact analytics software is delivered through our network of...
-
Junior Application Support Technician
2 weeks ago
Crawley, United Kingdom Akixi Full timeJob Title: Junior Application Support TechnicianLocation: Crawley or PeterboroughJob Type: PermanentReports to: Senior Manager – Product SupportAbout AkixiAkixi is a fast-growing and profitable, privately-owned company, based in West Sussex, UK. Our portfolio of cloud-based real-time call and contact analytics software is delivered through our network of...