Tps Warehouse Operative

3 weeks ago

South West, United Kingdom Marshall Motor Group Full time

**TPS Warehouse Operative - TPS London South West**:
Job description

**_ “Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way”_**

**The Role**

To ensure the efficient and effective control of inbound and outbound warehouse parts stock. To support the provision of excellent service to customers.

**Key Responsibilities**
- Maintain stock securely and in good condition
- Assist the Warehouse Supervisor with regular perpetual stock checks to ensure that the physical stock agrees with the computerised inventory
- Report mis-picks to the Warehouse Supervisor and record any discrepancies
- Ensure faster moving parts are located in a convenient location to improve picking efficiency
- Ensure stock of similar parts are appropriately segregated
- Check all incoming stock deliveries against pack notes
- Advise on any discrepancies promptly; marking paperwork accordingly
- Check for damages on incoming parts orders and record any issues
- Identify and place inbound parts into the correct locations (stock items, customer orders etc.)
- Ensure all parts have a part number
- Pick customer orders quickly and accurately to make ready for dispatch
- Ensure the customer order is placed in the correct delivery bay
- Guard against any unauthorised removal of parts stock out of the building
- Ensure that authorised signatures, receipts or payments are received for all parts issued over the trade (front) counter
- Adhere to First In, First Out (FIFO) stock control management processes
- Provide the highest levels of customer service by picking parts accurately and assembling for the customer delivery runs
- Assist the team to resolve customer problems
- Where applicable, ensure that trade customers that visit the TPS Centre are dealt with
- Adhere to health and safety regulations at all times (particularly manual handling practices)
- Maintain a clean and tidy working environment
- Follow and comply with established business processes and guidelines (including warranty)
- Ensure correct disposal or recycling in compliance with environmental regulations
- Deal with exchange units appropriately and process returns swiftly
- Complete all required documentation accurately and promptly
- Utilise and update all systems effectively to carry out allotted tasks
- Utilise training courses via learning services to continually develop and maintain skills required to perform your role
- Ensure personal protective equipment are correctly used and stored

**Key Competencies**
- Genuinely TPS
- Customer Experience
- Managing Self
- Operational Effectiveness

**Experience and Knowledge**
- Experience in a parts or distribution operation involving inventory control, goods inwards and order picking would be advantageous
- Computer literate - able to use appropriate systems and software (e.g. Excel)
- Ability to work in a small team, as well using own initiative
- Has a positive ‘can-do’ attitude
- Ability to record information accurately and legibly
- Has a methodical approach and pays attention to detail
- Good communication skills - verbal and written
- Honest disposition
- Ability to lift and carry heavy items

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