Navigator/resettlement Worker

3 weeks ago

London, United Kingdom University College London Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen for a suitably qualified and experienced staff member to join a service within the UCLH Integrated Care Operations Division. We are seeking a highly committed and motivated individual who will ensure that we provide an effective team with the continued development of the inclusion health service called the Homeless Intermediate Care Team (HICT). HICT forms part of the NCL Out of Hospital Care Model (OOHCM). The NCL OOCHM is one of seventeen pilot sites across England funded by the Department of Health and Social Care (DHSC), supporting people experiencing homelessness with health and social care support and temporary accommodation after being discharged from hospital.

The post working with the Head of Integrated Care Operations will leverage the benefits of operating as an ICS to deliver the Inclusion Health service offer across the patch for those patients who are homeless or those at risk of homelessness upon discharge from hospital. Inclusion Health aims to address the harms of extreme inequity through clinically focused service models, like the HICT.

The Navigator / resettlement worker will play a central role is supporting the clinical and operational delivery of this service. The role requires the use of specialist knowledge and good relationship skills to empower service users who may have varying degrees of mental health, addiction and trauma related issues to engage with health and social care services. This will include having an advocacy role on behalf of the service user to access mainstream services, accompanying the individual to appointments and assisting them with housing, financial and health and wellbeing needs. The post holder will work with the Clinical Operations lead, other senior managers and HICT colleagues to ensure the HICT contributes to system improvements in discharges delays from step down accommodation and hospitals for the homeless population.

The post is fixed term to 31 st March 2025

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England - for the second year running : University College London Hospitals NHS Foundation Trust
- In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.

UCLH top trust to work at in England - for the second year running : University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

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