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Technical Manager
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Technical Coach
5 months ago
**LOCATION**: Cardiff
**EMPLOYER NAME**: Itecdigital
**APPLICATION DEADLINE**: 14/04/2024
**SALARY**: 25k/year - 28k/year
**ABOUT ITEC DIGITAL
We’re on a mission to inspire and cultivate a diverse community of future leaders. We do that through professional apprenticeships and training programmes, as we believe in learning by doing to establish a more viable and successful path to careers. Our approach involves finding, training, and providing support to individuals with talent at any stage of their career journey.
We empower them with sought-after skills in Technology, Project Management, Digital Marketing and Software Development, enabling a transformative journey in their careers and providing employers with an improved path to growth.
We have 40 years' experience and are not stopping there. We’ve partnered with companies like NHS, DVLA, WGD and SMEs. Join us and build the future of learning by doing.
**THE OPPORTUNITY
A Technical Coach aims to deliver an effective, impactful learning experience for our learners completing their L3/L4 Digital Infrastructure Engineer / IT, Software, Web Telecoms Professionals apprenticeship. The Coach will be knowledgeable in topics such as Networking Principles, H&S in an IT context, Information Governance & Assurance, Hardware & Equipment and others.
**KEY RESPONSIBLITIES**
Develop, implement, and conduct learning and assessment services to group learners and aligned with the apprenticeship objectives and outcomes. Enhance the learning experience of learners, fostering a collaborative environment that promotes skill development and community.
Complete workplace assessments using a range of assessment methods. For example, observation, professional discussions, expert witness testimony.
Maintain close communication and collaboration with apprenticeship coaches to utilise insights gained through sessions in order to improve the overall learning experience.
Accurately document learners assessment records and report the success metrics from 1-2-1 interactions into the relevant tracking documents.
Utilise feedback received from participants to evaluate and assess tutoring sessions, identify areas for improvement and develop strategies to improve the overall quality and effectiveness of future sessions.
Monitor youth learners’ progress, ensuring learners timely achievement of their qualifications.
Be responsible for continuously developing learning materials and resources to support delivery needs.
Support with our digital bootcamps.
**ABOUT YOU**
Educated to degree level, in a technical field e.g. IT systems, Telecoms, Networking
Highly knowledgable in technical topics such as networking, IT systems & telecoms, hardware, H&S, information governance and assurance.
Experience working within the IT Help Desk and Support sectors.
Excellent communication collaboration and interpersonal skills.
Passionate about coaching transforming young people’s career journey.
Experience in teaching/coaching/mentoring.
Highly creative with a can-do attitude.
The ability use initiative and meet set timescales.
UK Drivers License.
**DESIRABLE BUT NOT ESSENTIAL**
You hold A1 / TAQA 3 (or equivalent) or prepared to work towards the qualification Teaching qualification.
City & Guilds 9300 Level 2 in supporting Adults and Young People in Essential Skill
**BENEFITS**
25 days holiday, plus 8 bank holidays.
On-site Parking.
Training and Development Budget.
team Fun - Socials, Events and Office snacks
Salary 25k - 28k
**SCHEDULE**
Monday to Friday - 8:30am - 4:30pm - Fulltime, permanent position
