Icash Administrator

3 weeks ago


Bedford, United Kingdom Cambridgeshire Community Services NHS Trust Full time

Are you a competent, self-motivated, organised and efficient Administrator looking to make a difference within the NHS?

Do you have audio typing skills?

Want to be the lynchpin of a busy team?

Then this role may have your name on it.......

**You will have**:
Demonstrable all-round admin and PC skills

Confidence in handling large volumes of incoming calls per day

Great customer service skills for Face to Face patient queries

Audio typing background, knowledge of Lexacom software desirable

An ability to prioritise and communicate effectively

Excellent self-direction for working in an organised manner

Good team-playing skills to support colleagues

Experience of working for the NHS or similar

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding - and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

**We offer**:

- Excellent benefits including flexible working options
- Training and support to develop you as an individual
- The chance to join an innovative and expanding service
- The opportunity to support a busy clinical team who make a difference

This role sits within our iCaSH service in Bedfordshire and is part of a wider offering across Bedfordshire, Cambridgeshire, Milton Keynes, Peterborough, Norfolk and Suffolk.

Based at Kings Brook, 5 St Johns Street, Bedford, MK42 0AH with occasional shifts at Grove View, Integrated Care Hub, Court Drive, Dunstable, LU5 4JD

This role also includes providing a medical secretary service to our Consultants and Doctors. Fast and accurate audio typing and secretarial skills are therefore essential, as is the ability to take detailed and accurate minutes of management meetings.

You will also be needed to support the reception team when required with call handling and reception duties.

The service currently operates Monday to Saturday and will require some 8am starts, evenings and Saturday work. We provide services in both Bedford and Dunstable and you will be required to work at both sites as needed. You must be willing to travel across the county to meet these requirements.


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